Show:
Water Claims
Water from Above Claims
Appliances/Water Heaters Under Warranty
Investigation Tools
Fun in the Sun
100

Usual primary cause for water loss involving Ice Maker Lines

What is Installation Liability.

100

Obtain this document on majority of condo claims

What is Condo Bylaws

100

What are first avenue for these losses?

What is secure the evidence for inspection & testing.

100

This is utilized when attempting to locate TPC claim for Responsible Party. 

What is ISO

100

What two fruits grow the closest to the Sun near the Equator?

What is Bananas and Mangoes

200

If unable to determine if product failure or malfunction for a part we must?

What is have the part is expert tested.

200

What are 3 Questions "Initial" Investigative Question to Ask

Where the loss originated from?

What unit or area of the building? 

Who owns/rents the unit of origin?

200

Manufacturer will need this item

What is only needs the rating plate (MMS#) for warranty purposes

200

This tool is utilized  to determine if the responsible party had an active policy with a Third-Party Carrier (TPC) during the date of loss. 

Carrier Discovery

200

What is one of the Top 5 traditional foods eaten in the U.S. on New Year’s Day?

  • Black-Eyed Peas

    • Symbolize good luck and prosperity. Often served in a dish called Hoppin’ John.

  • Collard Greens

    • Represent money and wealth because of their green color.

  • Cornbread

    • Associated with gold and financial fortune for the year ahead.

  • Pork

    • Considered a sign of progress and prosperity because pigs root forward.

  • Grapes

    • A tradition borrowed from Spanish culture: eating 12 grapes at midnight for luck in each month of the new year.
300

What are 3 things needed from the refrigerator involving an ice maker line?

What is Make, Model# and Serial# of the refrigerator 

300

What 2 Lease documents maybe obtained?

What is Proprietary Lease and Lease Contract

300

An appliance being under warranty is not an?

What is admission of liability

300

What is needed to added to the claim tree for an Asset Check?

What is Responsible Party.

300

Top activity on New Year’s Day in the U.S. is usually?

What is Watching College Football Bowl Games

400

Type and inch of tubing recommended for an ice maker line

What is Copper tubing. Water supply tubing made of 1/4”

400

What are 4 Possible Theories of Loss for Water from Above?

What is 

Strict Liability

Failure to Maintain

Product Defect

Carelessness

Contractor Negligence/Improper Workmanship

400

What needed to be ruled out?

What is Improper Installation

400

For ISO Search, what MUST be added to the Attachments tab of file note?

What is the results

400

This cake is celebrated in New Orleans’ Carnival season

What is a king cake

500

The 4 “P’s”?

What is PRODUCT, PERSON, PAPERWORK, PHOTOS

500

When reviewing governing documents and leases, what do you look for?

What is:

  • Maintenance Responsibilities

  • Waivers of Subrogation

  • Strict Liability Clauses

  • Rules and Regulations

500

If an water heater was taken and exchanged under warranty, what is needed to make a strong case?

What is A detailed plumbers report with exchange paperwork and documentation regarding the exact cause of failure is required for us.

500

If you want Claims Services Property Support to run the search for you, what is the task # or name to add to the file?

What is TT05708 - Complete Property Asset Check Search

500

This Southern dish, made with black-eyed peas, is believed to bring good luck for the new year.

What is Hoppin’ John