Compliance
This is required on all emails.
What is the correct Underwriting Company?
This is usually the Member's primary concern when Subrogation is being pursued.
When will the Member receive their deductible return?
These are the primary Attorneys used for Property subro claims.
What is Trial Division, Cozen O'Connor, Yost and Baill, Stutman Law Firm and Clausen Miller Law Firm?
Associates have 5 business days to send these documents once payments have been finalized.
What is Sub Demand to CL?
What is the Deductible Guidelines document?
These documents are required to be imaged into the file.
What are ALL claims related documents (i.e. emails, attachments, signed releases, etc.)?
What is when sub potential is identified and/or when demand is sent to negligent party?
This document is required to be imaged into the file on all Attorney referrals (unless otherwise noted).
What is the referral email?
Unless otherwise noted: referral sent via Box.
This is required to be imaged into the file when a demand is sent electronically.
What is copy of email sent to negligent party?
This letter to the Member is required if they have a financial interest in the subrogation pursuit/outcome and there is no recovery potential.
What is Closing Letter to Insured?
These reports from third-party companies must be imaged into the file.
What are ISO and Accurint Reports?
If no letter is being sent to the Member, this step must be completed.
What is documenting file as to why no letter was sent?
This information is beneficial for early involvement Attorney referrals to determine whether it's cost effective to investigate.
What is an investigation budget?
What are correct supporting documents and check listing?
This step should be completed if the amount recovered is less than the amount requested.
What is document file with reasons for negotiated amount?
Nationwide can be fined if the proper underwriting company and/or fraud language (if required) is not included on correspondence in these states.
What is California, Colorado and Washington?
This letter to the Member is required when file has been referred to an Attorney to pursue a negligent party.
What is Attorney Involvement Letter?
This document is required on any file that is going to suit.
What is a litigation budget?
This is the maximum time allowed between follow-up attempts.
What is 30 days? What is 60 days if with an Attorney?
This letter to the Member is required if the deductible is returned via electronic funds transfer.
What is the EFT Confirmation of Payment letter?
What is pending exposure or settlement?
This legal document is beneficial when the Member has out of pocket losses (should be reviewed by AGC).
What is Joint Prosecution Agreement?
This document is required in order to fully evaluate recovery potential.
What is the Attorney's case assessment?
This step should be taken if a negligent party is disputing damages paid.
What is contacting Claims Rep for review and opinion?
This is the final closing step that should take place to avoid incurring additional expenses on the file.
What is evidence disposition?