Time
Expectations
Processes
Communication
100

A method or tool that encompasses setting specific time frames for completing various tasks and projects.

What is a task tracker?

100

This important process involves defining clear objectives to provide direction, motivation, and measurable success benchmarks.

What is goal setting?

100

The steps taken to determine the best course of action by an individual to identify, assess, and solve an issue or problem.

What is problem-solving?

100

A communication technique that involves fully engaging with a speaker by paying close attention to their verbal and nonverbal cues, and actively processing and understanding the message. It goes beyond simply hearing words and requires concentration, understanding, and empathy.

What is Active Listening?

200

This skill involves deciding which tasks are most important and need attention first when managing your schedule.

What is prioritization?

200

The act of redirecting tasks and initiatives to other team members to distribute responsibility more evenly, or because the task or initiative is more relevant to another team member's priorities, skills, or interests.

What is Delegation?

200

This defines the order in which tasks are performed, ensuring a logical progression from start to finish.

What is Work Flow?

200

This ensures your message is received as intended and helps avoid confusion when setting goals.

What is effective communication?

300

These are used to define when specific milestones or deliverables should be completed.

What are deadlines?

300

How efficiently or effectively one completes a particular workload or tasks over a specific period of time, and the quality of said work.

What is productivity?

300

These pre-designed formats help streamline workflows by providing a consistent starting point for documents, presentations, or projects.

What are templates?

300

A manager making sure the employee understands his/her role, what is expected of him/her, what success looks like, and how he/she will be measured by clearly defining responsibilities, goals, expected outcomes, and ensuring the employee understands what needs to be completed and how it should be done.

What is clarifying work expectations?

400

The practice of planning and controlling how you spend your time to achieve specific goals and increase productivity.

What is time management?

400

These are specific, measurable targets that guide performance and clarify expectations.

What are objectives?

400

This term describes a documented and repeatable method for reaching a specific outcome.

What is strategy?

400

 The method in which two or more staff members work together on a task or project, that allows for sharing ideas and perspectives that concludes in the completion or resolution of a task or work-related issue.

What is collaboration?

500

An application that can help you organize meetings more effectively and offers an alternative way to approach and design how people work together. Hint: the app offers 33 microstructures for your next meeting.

What is Liberating Structures?

500

An employee taking the lead, being self-motivated, or completing a task without being promoted.

What is showing initiative?

500

The ability to analyze information objectively and logically, evaluate evidence, and form sound judgements.

What is critical thinking?

500

This is the information you give or receive to help improve performance, understanding, or behavior.

What is feedback?