Leadership & Planning
What are the four elements of a successful business?
Leadership, Planning, Management, Employees
Management involves what four things?
Effective leadership techniques
Successful communication
Efficient scheduling of production and distribution
Satisfactory risk management
They are the heartbeat of a organization
Employees
What are the four stages on the pyramid of organizational structure from the notes.
Operative employees, Supervisors, Middle Managers, Top Management
What should NOT be considered a determining factor of effective leadership?
Age
Name four traits of a good leader as discussed from the notes
Character, vision, knowledge, personal drive, motivational skills, communication skills, interpersonal skills, planning and organizational skills
It is the difference between a business being successful or unsuccessful
Communication
What is the rate at which an employer gains and losses employees
Turnover Rate
What are the three types of business operations?
Internet businesses, service businesses, home-based businesses
_____ is the reducing of the number of employees
Downsizing
What can impact the salary and wages of an employee?
Education/Educational level
What is a Gaant Chart?
It is a graphic schedule of a product's phases, activities and tasks plotted against a timeline
What are the three components of the expectancy theory?
Expectancy, Instrumentality, Valence
Which type of business offers intangible items to customers which enhance a customer's well being?
Service businesses
What was the score of the LSU vs Arkansas game last Saturday?
LSU 34 - Arkansas 10
It is required in order for a business to achieve its goals
Planning
What does PERT stand for?
Program Evaluation and Review Technique
What are the negatives of rewards?
Employees could take advantage of rewards
Competition between employees could intimidate individuals
What are the five things measured by SERVQUAL?
Reliability, assurance, tangibles, empathy, responsiveness
What is the name of Kylie Jenner's make up brand?
Kylie Cosmetics
What are the five resources mentioned from the notes that you can use to gather information to help prepare a business plan? (from the notes)
Small business administration, service corps of retired executives, small business development centers, chambers of commerce, trade associations
What decreases the likelihood of a business failing?
Risk Management
What are the five benefits that can be included in employee compensation ?
Insurance, vacation pay, maternity leave, profit sharing, bonuses
What changes with the impact of political, social and technological changes?
The business environment
What WRs got traded to the Jets, Bills, and Chiefs? NAME ALL THREE
Davante Adams to Jets
Amari Cooper to Bills
Deandre Hopkins to Chiefs