Account Maintenance
These are the three automatic options in account maintenance.
What are aip, awp, aes?
This is the month and year kba will be retired.
What is Dec. 2019?
AWD stands for this
What is Automated Work Distributor?
this is what BPM stands for
what is Business Process Management?
this automated-system can only be utilized if the client only has TA accounts.
What is teleaccount?
This is the cwr check dollar minimum we state to clients.
What is 250?
This the highest and lowest phone security methods.
What are VV and ASQ's?
The search function in AWD if the client has a tracking number for something that was mailed.
What is Airbill #?
this is the company that provide BPM to vanguard
what is appian?
BAP stands for this.
What is Bank Activation PIN?
These are the two higher authentication methods offered by domestic banks.
What is SG and MSG?
These two security methods may have a 7 day hold, before utilizing it for transaction purposes.
What are OTP and VV?
True or false: You can update w/o and send it to processing if in an end-queue.
What is false?
The two options infowave states if you have additional questions about BPM.
What are BPM SharePoint site or send an email to the BPM Program?
this is how you can tell in bank information in account maintenance that it is a joint account.
This will needed to be submitted if TA account has not purged, and it is beyond the normal 12-18 month timeframe.
What is a RePAIR ticket?
The most common reason WTSS will opt someone out of security codes.
What is locating/traveling overseas and unable to accept domestic phone/call and or text messages?
Rig hopes that this system will replace AWD.
What is BPM?
The Browser/version of crave you need to launch to be able to access BPM.
What is Chrome based CRAVE?
This is the maximum amount an ach/ebt can be done for.
What is 10,000,000?
The name of the 2-factor authentication methods we offer for additional online security.
What is security code and security key?
KBA stands for this.
What is knowledge based authentication?
The person/persons who have the ability to reset awd passwords.
Who are tls/supervisors?
The projected year BPM will replace AWD.
What is 2023?
this are the bank(s) that TA and VBA use for Direct Deposit, respectively.
What are Wells Fargo Bank and J.P. Morgan Chase Bank?