Problem Solving
Define Problem Solving. (Need a proper definition)
Problem solving is the process of finding solutions to difficult and complex issues.
Give an example of a successful vs unsuccessful communication.
Successful: I make fun of someone, they tell me they felt hurt, I recognize what I did wrong and stop doing it.
Unsuccessful: When you try to talk to someone but they don't even pay attention to you.
What does the phrase "the whole is better than the sum of its parts" mean?
It means to say that something is better or more effective as a team than just with the individual parts of it.
Sarah sees a new student join her school. They are wearing glasses and holding a book in their hands. Immediately Sarah thinks that this person must be a nerd. What mistake is Sarah making?
She is stereotyping. Just because someone wears glasses and reads books does not mean they are a nerd.
What does FOBO stand for?
Fear of Better Options. We are surrounded by so many options that we feel we might miss out on one option if we choose the other.
How can thinking backwards help with solving a problem? Give an example of where you can use this in your life?
Thinking or working a problem backwards makes the path to the solution very clear and much more obvious.
You can use this technique to help you set your goals!
What are the 5 different parts of communication?
Sender, the medium, receiver, the message, the feedback.
Define situational humility.
When you are in a team environment, you need to be aware that you do not know everything so that it allows others to respect you for stepping back and doing what needs to be done.
What is the difference between diversity and inclusion?
Diversity: It is about what makes each of us unique. It includes things such as our backgrounds, personality, life experiences, beliefs, etc.
Inclusion: When people feel valued and respected, regardless of their differences.
What are the three types of conflicts?
Task conflict, Relationship conflict & Value conflict.
What are the 2 common psychological mistakes we make when solving problems?
1) We make false assumptions (9 Dot Puzzle)
2) We do not think outside the box (Candlestick Problem)
True or False: A digital footprint is all of the information online that you post yourself and is available to the public.
False!
A digital footprint is all of the information online about a person either posted by that person or others, intentionally or unintentionally.
What is the difference between striving for excellence vs perfection?
Perfection is a binary concept: There is perfect or not perfect.
Excellence is different because it is subjective to you and you can always get better at it.
Give an example of what discrimination or lack of inclusion can look like at school and how does it impact the person?
Making fun of people with a disability, bullying people who do not fit into the ‘cool’ standards.
Impact: It can affect your grades, it affects your social life and eventually your mental health.
What are the 3 types of decisions we face? Give an example for each.
1. No stake = What TV show should I watch?
2. Low stake = Which laptop should I get for university?
3. High stake = What career do I want to go into?
What does the SODAS method of problem solving stand for?
S - Situation
O - Options
D - Disadvantages
A - Advantages
S - Solution
What does this mean?: "Listen to understand, not to reply." How does it improve your communication?
One way to become an effective communicator is to make sure when someone is talking to you, you don't think about what you are going to say next. Instead, you just take it in naturally and when the speaker is done, the response will come naturally to you.
What does ambition > resources mean?
There are times when we work on a team and the people start complaining saying we do not have enough resources. However, remember hardwok will always beat talent. If you do not have the ambition to get your work done, the resources won't matter.
How do we reduce discrimination between people?
Student 1: We should ignore all the differences between people and all just become one.
Student 2: We should try to learn more about the different cultures and appreciate the differences between people.
Which student has the correct answer and why?
Student 2!
Student 2 has the better response because it helps reduce discrimination by promoting understanding and respect for each other. Student 1's idea to ignore differences might make some people feel excluded. How do you decide what that ideal 'one' is?
Darcy is in Grade 12 and is about to choose the program he wants to study at university. He has a lot of options and cannot decide which one to pick. What is the best way for him to make a decision?
He needs to try evaluating each option against another, kings court style. He can also try and consult different people and get their bias-free opinions. Once he has all the answers, he can evaluate the options one more time and make a final decision.
What are algorithmic and heuristic problems?
Algorithmic problems are problems that require a step by step process to solve it such as a recipe!
Heuristic problems are where you figure out the best solution based on what you know, such as finding something you lost!
What are some things that can make a presentation boring?
Way too much content, monotonous voice, reading off slides, using complicated language.
Name 3 strategies to build effective teams?
Keep one person in charge
Meet regularly
Ambition > Resources
Don’t fear arguments
Trust people to make decisions
Understand each member
Work towards the same goal
What happened when elementary school kids were asked to draw a pilot, firefighter, teacher and a nurse? What message did that give?
Majority of the kids drew the pilot and firefighter as a man while the teacher and the nurse as a woman. It shows us how we start to develop stereotypes from a young age.
What are the 5 ways people resolve conflicts? Describe 3 of them.
Accommodating: You do not care, you just let them win.
Avoiding: You just walk away and ignore it.
Compromising: You make sure both parties are giving up on something to resolve the issue.
Competing: You keep fighting your side of the story and not give in.
Collaborating: Instead of just one person winning and the other losing, you make sure both parties get what they want.