Staffing & Scheduling
The New platform that will be the foundation of streamlined access to partner information and resources?
What is Partner Central?
While no one can anticipate or plan for every situation, this training is intended to prepare partners for situations that might unexpectedly put our safety at risk.
What is Active Shooter Training?
Having the order in hand, ready to hand off to the customer as they pull up to the window.
What is order readiness?
During 7/5 – 7/11, We will continue to build on our launch of the Community Champion approach earlier this summer, we will celebrate this week by being kind to ourselves, our neighbors and our community in ways big and small.
What is Week of Kindness?
Featured coffee in Summer 2 where we celebrate the women around the globe who bring leadership, strength and purpose to the world of coffee.
What is Sirens Blend?
The number of times partners have to sign on to the Partner Central site.
What is one?
The time allotted for all partners to complete Active Shooter Training in MyLearning?
What is 15 minutes?
The percent of newly hired Barista's in Drive Thru store that have NOT completed the Barista Basic Drive Thru Module.
What is 33%?
The action for all partners on the updated Social Engineering Scam Sticker that will be adhered to the front of the store safe so the information is easy to view.
What is Just Hang Up?
The beverage that will be featured on signage to encourage customers to opt into the last sips of summer.
What is the Kiwi Starfruit Starbucks Refreshers®?
The three features Partner Central will include.
The topic discussed in Summer 2 Safety & Security Training.
What is "Outdoor Work"?
The guide you use to coach shift supervisors on their role in successful Drive Thru operations.
What is Drive Thru - Guide to Coaching - Shift Supervisor Approach - Using Steps to Excellence.
The session where partners will consider the impact of assumptions about identity and discuss the notion of the “American Dream” for some of our immigrant communities.
What is Third Place Development Series, Exploring the Journey?
Customer insights discovered that customers prefer beverage names that lead with flavor. This is the new name for ‘Nitro Cold Brew with Sweet Cream’.
What is Vanilla Sweet Cream Nitro Cold Brew?
Check in with partners and ensure they are using Partner Central to manage their partner information.
What is the Store Manager's activity when Partner Central launches?
In Summer 1, SM/ASM's completed an activity-based training course that provides guidance on how to create a respectful work environment that supports Starbucks Mission & Values. Participants learned how to identify, avoid and respond to disrespectful and harassing behavior in the workplace. After the course is complete, SM's will share this content with Barista's and SSV's by 6/21 using this guide.
What is Creating & Maintaining a Respectful Workplace Discussion Guide.
The tool we are adding to help create a culture of inclusion for our customers and partners.
What is the handheld Spanish menu?
The event where partners nominated should demonstrate skills in beverage builds, brew quality, machine maintenance, beverage routine and customer connection.
What is the Barista Championship Competition?
Summer 2's featured food.
What is Impossible Breakfast Sandwich, Double-Smoked Bacon, Cheddar & Egg Breakfast Sandwich and the Bacon, Gouda & Egg Sandwich?
The use of any browser of any Starbucks or personal devise.
What is they way partners access the Partner Central Platform?
The name change to this training to stay consistent with the naming conventions of other training platforms and has been updated to streamline content, incorporate new operational standards and introduce new interactions and simulations that improve learner engagement.
What is Shift Supervisor First 30?
The way we are able to create best moments for our customers in our Drive Thru stores.
What are Convenience, Consistency, Craft and Comfort & Care?
The date and how the District Level Barista Championship will be offered to maintain safety and allow for participation of partners that may not be able to travel. We will focus on visual and audio experiences including iced beverage craft and coffee storytelling to illustrate competitors’ commitment to quality, craft and connection. The date range where District Level Barista Championship
When is 6/7 to 8/10 and What is Virtual?
The syrup that is being discontinued due to low customer demand and to simplify syrup offerings.
What is Sugar-Free Cinnamon Dolce?