What is the main purpose of using containment during a water mitigation job?
To prevent cross-contamination, limit the spread of water, dust, or mold to unaffected areas, make the dry-chamber smaller, and contain heat from equipment.
What is one key benefit of staying hydrated during a long mitigation job?
It helps maintain energy, focus, and prevents heat-related illnesses.
What is the classification for water considered safe, such as from a broken pipe?
Category 1 water
What should be done first with wet furniture or personal items?
Remove them from the affected area and begin drying or cleaning.
When should you notify your supervisor about unexpected conditions on a job?
Immediately upon discovering the issue.
When should you use sandbags instead of roof nails for a tarp-up?
Sandbags are used instead of nails to avoid more roof damage and ensure easy removal.
A tech lifts heavy dehus and air movers daily. Which macronutrient is most critical for muscle repair and injury prevention?
Protein.
Why should air movers be angled at 45° toward wet walls instead of directly at them?
To create circular airflow patterns, which improve drying and prevent cold spots.
What must be done before disposing of non-salvageable contents?
Photograph and record them and acquire an authorization to dispose
Who do you call if there isn't a ClaimsXperience link?
Allstate IT line
How far apart should you place zip poles for containment?
4-5 feet apart
Name two health benefits — besides weight management — that come from consistently walking 7,000–8,000 steps per day.
Reduces risk of heart disease, lowers risk of type 2 diabetes, improves mood/mental health, boosts sleep quality, and increases energy.
What is one consequence of overdrying materials like wood?
Cracking, shrinkage, or warping of the material.
Why is HEPA vacuuming recommended as the first step in dry soot removal?
To capture loose particles without spreading contamination further.
What should be avoided when communicating with homeowners about the scope of work?
Making promises beyond company or insurance approval.
What four items of PPE do you need on every roof job
Hard hat, gloves, non-slip boots, safety harness
Why is flexibility training just as important as strength for mitigation work?
Flexibility reduces injury risk during awkward movements and allows better mobility when lifting, crawling, or reaching.
What’s the IICRC S500 guideline for air mover placement on open floor areas?
One air mover per 50–70 square feet of open floor space.
What cleaning method is most often used for delicate items like figurines or china?
Hand cleaning
Why do we need the mortgage company on the work authorization?
It is sometimes needed to receive payment as mortgage companies can be partial owners on the home
What are the main three types on containment doors?
Bonus Question of 100 points what are the applications of each door?
T-Flap, Z-Flap, Zipper
What are the 5 food groups for a healthy diet?
Vegetables, Fruits, Grains, Proteins, Dairy
There is a room with 685 total SF. The floor had 15x10 affected SF, the ceiling has 2x2 affected SF, and the walls have 2x12 affected SF. What percentage of the room is affected and what is the class?
27.737% - Class 2
When should thermal fogging take place?
At the very beginning of the project, after demo is done, every fill of the deodorization chamber
What services should we not perform without direct authorization from the insurance company? Name all services
Cabinet and countertop removal, flooring removals, mold remediation, asbestos removal, full demos, bathtubs, shower systems