CC99/95
If you see multiple red flags on the claim refer the claim to...
What is SIU - Special Investigation Unit
Endorsement on the policy which was processed with in 30 days of the loss date...
What is CC33
Loss date occurred within 20 days of Policy Issue date with a Lapse...
What is CC95
The First Party Medical section of the policy.
What is Section II.
Sarah added collision coverage to the policy, causing a CC33 to generate. How do you handle and does this impact First Party Medical coverage?
What is noting the file and allowing the liability adjuster(s) handle and no.
Loss date occurred within the first 55 days of the policy...
What is CC99
When you see a PSP your first step will be to...
What is contact Underwriting
Review Edge to find the endorsement and review if it effects the PIP coverage is the first step in reviewing what CC...
What is CC33
List one frequently used definitions that will be found in Section I under the liability portion of definitions...
What is Bodily Injury, You/Your, Insured, Peer-Peer sharing, etc.
Sabrina's vehicle was declared a total loss and she removed the vehicle from the policy, backdating to the date the vehicle was officially totaled. This resulted in what coverage condition producing on the policy and how would you handle that CC.
What is PSP and confirming with underwriting using the UW email.
The underwriting email...
What is uwclaimcov@geico.com
This is where you go to check is a payment has cleared...
What is Edge
What is Policy System Prompt
What is.. (any combination of)
- Coverage title
- Definitions
- Losses we will pay/limits of liability
- Conditions
- Exclusions
Brad got into an accident on 6/1/2026, Edge shows Brad added the vehicle to the policy on 5/31/2026 through the Geico website. The accident was reported as a single vehicle accident and there is no police report but the vehicle was towed. You would verify the date and time of loss by...
What is calling the tow company.
Police Report, Independent Witness, Claimant, Tow bills are used to...
What is Verify the time & Date of loss
Under the Policy and Coverage tab in Atlas you can find these two headers, under the subtab Coverage Issues, where your CC is listed...
What is :
Coverage Condition Codes (CCC)
Policy Status Prompts (PSP)
Fatal Vehicle Condition Codes (VCC)
All Other Coverage Conditions
These CC's will can show up independently but will likely show up together.
What is CC99 and CC95.
Will accept CC99, CC95 AND CC33 together.
These 3 Sections of the policy will apply to FPM...
What is :
Section I : Definitions
Section II : Personal Injury Protection
Section V : General Conditions
Jonny got into an accident at 3pm on Saturday. Through your investigation on Edge, you find his policy was started at 3:30pm on Saturday. Your next step is...(list the nest steps)
What is :
Review for any documentation with the proof of the time of loss. (Police Report, Tow Bills, Treatment Notes, etc.)
Request to confirm the effective date of coverage from underwriting.
Submit a CPW if needed.
If the CC95 is resolved when you receive your file, your next steps are...
What is verify the CC is resolved for FPM. Check the FNOL Snapshot tab and verify if the CC was resolved from the FNOL screen. Verify date of loss and payment is cleared.
There have been changes to the First Party Medical Portion of the claim when Edge is reviewed. What is your next step and what change would result in no investigation being needed?
What is confirm the date of loss and if coverages were decreased and not increased.
If there is NO change to FPM coverages, you are OKAY to resolve. If there ARE changes to FPM coverages, you need to CONFIRM the Date of Loss...
What is CC33
Section VI using a Maryland, Pennsylvania or Delaware contract...
What is Amendments and Endorsements.
Teddy's coverage Lapsed on 6/10. The policy reissued on 6/14 and two new vehicles were added. Teddy got into an accident reported on 6/15. What CC's will generate and what is needed to resolve them?
What is CC99, CC95 and CC33 and confirm date of loss and verify payment.