Store Ops
Who do you notify when there is a theft?
A manager.
What do we do to make a connection with the customer?
Break the ice.
What piece of wearable tech has become a big part of Ray-Ban?
Meta.
When should you do Oops Protection return?
Within 1 year of buying the frame and if they don't have sunlove.
What do we do when a customer enters the store?
Stop, drop, and connect.
What is the best way for the customer to clean sunglasses.
A carekit!
What has changed in our Sunlove program?
$ and time.
When a customer is ready to by its _____.
Close the Sale and keep playing.
When a customer comes to us with a broken pair of Ray-Ban we can ____.
Us Spare Parts