Workplace Expectations
This is the first thing you should do if you can't make it to work or your running late.
What is call your supervisor?
Looking at someone, speaking clearly, and using a calm voice is part of this type of communication.
What is BODY LANGUAGE?
Bringing your uniform, lunch and anything else you need for the day is an example of being ____________.
What is PREPARED for work?
Arriving 10 minutes before your shift stars shows this important quality.
Being clean and neat when you meet someone for the fist time helps make a good __________.
What is FIRST IMPRESSION?
What is DEPENDABILITY?
Speaking politely but firmly when you need something or have a concern is called.
What is ASSERTIVE COMMUNICATION?
Jordan has to start work at 8:00am. He goes to bed at 1:00am and has trouble waking up. What could Jordan do differently to be job ready?
What is go to BED EARLIER?
If you don't understand a task, you should do this instead of guessing.
What is ask for clarification?
What is a GOOD ATTITUDE?
Asking questions politely when you don't understand instructions is an example of_____________.
What is EFFECTIVE COMMUNICATION?
You need this document to apply for a job, it lists your skills, work experience, and education.
What is a resume?
Finding a way to keep working even when a problem happens is called this.
What is problem solving / adaptability?
Alex arrives at a job interview in dirty clothes. Why is this aproblem?
What is it can make a BAD FIRST IMPRESSION?
If your boss gives you a job and knows it will get done, you are showing this.
What is RELIABILITY?
Listening carefully when someone else is talking is called ____________.
What is ACTIVE LISTENING?
To stay focused and professional at work, employees should do this with their personal life or problems.
What is leave PERSONAL ISSUES at the door?
At a cafe, most workers make 10 sandwiches in 30min. Jamie makes 5 sandwiches in the same time. The speed of the other workers is called.
What is competitive rate.
Sam talks over his new coworker when they introduce themselves. Why is this a problem for first a impression?
Wanting to finish your tasks and do well at work shows this?
What is MOTIVATION?
Jamie notices a coworker is upset, so she asks, "Are you okay?" and listens carefully to their answer. What communication skill is she using?
What is EMPATHY or ACTIVE LISTENING?
Taylor works in a place where she handles food. Her nails are very long and her nail polish is chipped. This is an example of _________ .
What is poor hygiene?
Wearing steel-toed boots, gloves, or safety goggles is an example of following this.
What is workplace health and safety?
If you make a bad first impression, it can take many more good interactions to fix it. How many positive interactions does it take to reverse a bad first impression?
What is up to 20 POSITIVE INTERACTIONS?