Operational Compliance
Which line item in COMMON AREAS was graded the most in 2025?
Interior & Exterior Lighting
What is our #1 WC issue, for Resort Ops, YTD?
Falls on same level
In 2025, what TYPE of accident was the most reported?
Slip/fall NOT on ice or snow
What was the #1 graded item in SUITES in 2025?
Collateral
In 2025, what was our #1 WC claim companywide (includes Sales, Marketing, F&B, & Corp)
Struck by/against objects or other persons
Which MONTH in 2025 had the most claims?
May - 87 claims
Heart of the House is weighted at what percent of the OC audit?
10%
In 2025, how many total WC cases did Resort Operations have?
327
Across the portfolio, what the top property loss TYPE in 2025?
Plumbing leak/failure