Show:
Limit Who?
What Can I do?
Culture Boost
Do you know your Sup?
Who am I?
100

WHAT IS THE LIMIT FOR RDC DEPOSITS FOR A BUSINESS ACCOUNT?

$25,000

100

Member calls in about NSF fees. After reviewing the account you see the member has had one fee waived in March and another waived when member submitted a fraud dispute. 

Member just got another NSF fee that she wants reversed.

What can I do?

You can proceed with reversing fee as long as the other was done due to fraud

100

WHAT IS A CHOICE TO BE ENGAGED, INVOLVED, AND CONNECTY WHAT WE DO TO THE DESIRED RESULTS?

OWN IT!

100

WHO IS CHRISSY (CHRISTINE'S) BFF AT WORK?

MARY
100

What are the names of the Assistant Managers in MCC South?

Johnny Ortega and Kim Ward?

200

HOW MANY TIMES CAN YOU DEPOSIT AT THE ATM DAILY?

2 DEPOSITS PER DAY

200

Sarah is calling in who is joint on the account. She wants to update the address for the primary on the account.

Sarah is on the Checking and Savings but not on the vehicle loan.

  What Can I Do?

Since she isn’t on all suffixes she wouldn’t be able to update address. Primary must do so.

200

I THRIVE ON OPPORTUNITY THAT IGNITES GROWTH PERTAINS TO WHAT CULTURAL BELIEF?

GROW IT!

200

WHAT IS CHRISSY (CHRISTINE) DOG'S NAME?

BELLA

200

Who is our Operations Manager in MCC South?

Jade Rojas

300

WHAT IS THE LIMIT ON ACH PAYMENT THROUGH SPEEDPAY?

$4000

300

POA calling in to order checks.

Can I proceed with placing the check order?

Yes POA is permitted to order checks

300

CULTURE IS LIKE A WHAT?

A BOULDER

300

HOW LONG HAS CHRISSY (CHRISTINE) WORKED FOR SUNCOAST?

7 YEARS


8 YEARS ON 2/26

300

Who is our Director in MCC South?

Michelle Cason

400

WHAT IS THE DAILY LIMIT FOR INTERNAL TRANSFERS TO ANOTHER MEMBER?

$1000

400

Member called in to set up recurring payments for the vehicle loan that he has just obtained. Member doesn’t have any cosigners on loan.

Member wants to pay from their joint account.

Can I set up this recurring payment for member?

If so can this be done in M3 or does it have to be done in episys?

Yes, however because there isn’t equal ownership it must be done in Episys

400

WHAT IS THE FIRST STEP ABOVE THE LINE AND OFTEN THE MOST DIFFICULT TO TAKE?

SEE IT!

400

WHAT THEME PARK IS CHRISSY’S FAVORITE ONE TO GO TO?

DISNEY WORLD

400

Who is our VP?

Danijel Luna

500

IS THERE AN AGE LIMIT ON MOBILE DEPOSITS?

16

500

Member just called in and something caught my eye!

There is an employee mark on the members account.

I ask the member if they work for MCC and they advise me they work at a branch in Port Charlotte.

Can I continue to assist member?

Yes!

Since employee isn’t MCC you can proceed

500

WHEN I START FINGER POINTING IM EXHIBITING WHAT KIND OF BEHAVIOR?

BELOW THE LINE!

500

WHAT IS CHRISSY’S HUSBANDS NAME?

JAMES

500

Who is our CEO?

Kevin Johnson