General Policies
Baby Care
Safety & Staffing
Health & Medical
Placement & Release
100

This legal settlement sets the minimum standards for how we treat minors in custody, including the right to food, water, and appropriate temperature.


    • the Flores Settlement Agreement
100

To prevent SIDS (Sudden Infant Death Syndrome), you must always place an infant to sleep in this position.

"On their back"

100

During the day (waking hours), there must be at least 1 staff member for every ___ children.

(1:8 ratio)

100
  • To prevent the spread of germs, YCWs must ensure children wash their hands before meals and after using this.

Restroom/Toilet

100

A sponsor who is a biological parent is called a "Category ______" sponsor.

Category 1

200

Under the TVPRA, Border Patrol generally transfers unaccompanied children to our care within this many hour.

  • 72 hours
200

For safety, a baby’s crib must be completely empty of these items (name at least two).

pillows, blankets, bumper pads, or stuffed animals

200

At night (sleeping hours), there must be at least 1 staff member for every ___ children

(1:16 ratio)

200
  • YCWs are responsible for escorting children to the medical unit on time for their daily "Med Pass," but YCWs must never do this themselves.

administer/give the medication

200

Before taking a child to the lobby for release, the YCW must ensure the child is not wearing pajamas or facility uniforms, but is dressed in this.

their own clothes / "Street clothes"

300

We must always place children in the "Least Restrictive Setting," meaning we balance their need for freedom with their need for this.

Safety

300
  • When feeding an infant a bottle, you must never do this, as it can cause choking.

 "Bottle Propping"

300

To ensure you can intervene immediately, you must maintain this type of supervision at all times

Line of sight

300
  • If you notice a child scratching their head excessively or see small bugs in their hair, you should isolate their laundry and notify Medical to check for this.

Lice

300
  • During the release, the YCW should observe the child's body language. If the child looks terrified or pulls away from the sponsor, this is a "Red Flag" for this.

Trafficking / Abuse / Lack of Relationship

400

In ORR terms, a child who is under the age of 13 is classified as this.

"Tender Age"

400
  • Because Tender Age children cannot read the handbook, you must explain the shelter rules using these tools.

videos or pictures (Visual Aids)

400

YCWs must perform headcounts at regular intervals and specifically every time the group does this.

moves to a new location (Transitions)

400

If a child complains of chest pain, trouble breathing, or severe abdominal pain, the YCW must stop the activity and notify Medical at this time.

Immediately / Right Now

400
  • Even if you bonded with a child, it is a strict policy violation to give them this when they leave the shelter.

personal contact information (Phone number/Social Media)

500

ORR has a "Zero Tolerance" policy for        _________?

Sexual harassment &Sexual abuse.

500

It is strictly forbidden to ever shake a baby, as it can cause this severe medical condition involving brain injury.

Shaken Baby Syndrome

500

 ORR facilities generally follow a "hands-off" policy. Physical restraint is strictly prohibited and can only be used as a last resort if there is an imminent threat of this.

Serious Body Harm (to self or others)?

500

 If a child has a medical alert (like a red wristband) for a peanut allergy, the YCW must check their tray at every meal to prevent this life-threatening reaction.

Anaphylaxis (or Anaphylactic Shock)

500

If a sponsor arrives smelling of alcohol or acting aggressively, the YCW must pause the release and immediately notify this person.

Shift Supervisor / Case Manager