Emotional Intelligence
What is Empathy?
The ability to thoughtfully consider others’ feelings while making intelligent decisions
What are Terminal values?
Our biggest ideologies and life aspirations
What is burnout?
Burnout is a state of physical, emotional, and mental exhaustion caused by prolonged stress, often resulting in reduced motivation, lower performance, and decreased engagement at work
What are leadership crucibles?
Intense, challenging experiences that test individuals and often lead to significant personal growth, resilience, and leadership development.
What does Good to Great mean?
The idea that companies can achieve exceptional, long-term performance by making disciplined decisions, focusing on what they do best, and building strong leadership and culture, rather than relying on short-term tactics or flashy strategies.
Define Emotional Intelligence
Ability to: understand & maintain your own emotions; recognize & influence others’ emotions
Give an example of a terminal value
love, happiness, freedom, inner peace, wisdom, etc
Which coping strategy involves aligning your current situation to your external and internal goals?
Taking the long view
What are 3 essential leadership skills?
Ability to engage others, Effective communication, Integrity, Adaptive capacity, Emotional intelligence, Decision making, etc.
What are the defining traits of a Level 5 leader?
Someone who creates lasting greatness through a combination of personal humility and intense professional will
What is the first component of emotional intelligence according to Daniel Goleman?
Self-Awareness
Give an example of an Instrumental value
travel, relationships, money, career success, education, etc
Which three components are commonly used in organizational behavior research to diagnose burnout in employees?
Emotional exhaustion; Depersonalization (or cynicism), Reduced personal accomplishment
Name and explain a type of leadership crucible.
Reversal; New Territory; Suspension; Collision
What could a Level 6 leader look like?
i.e. Someone who builds on Level 5 leadership by extending their impact beyond the organization to society as a whole; someone who builds on Level 5 leadership by extending their impact beyond the organization to society as a whole; focuses not just on making a company great, but on making its success meaningful and responsible.
Name Daniel Goleman’s 5 aspects of emotional intelligence
Self Awareness; Self-Regulation; Motivation; Empathy; Social Skills
How are instrumental and terminal values related?
Instrumental values are meant to help us reach our Terminal values
Explain a strategy for coping with burnout (can’t be already mentioned)
ex: Setting boundaries; Investigating Taken-For-Granted Assumptions; Relaxing w/ Richness; Taking the Long View; Ask For Help; Assertive Communication
What are the 4 steps of the leadership crucible process?
1. Experience the Crucible; 2. Reflect Deeply; 3. Develop Adaptive Capacity; 4. Emerge as a Leader
What differentiates a Level 4 leader from a Level 5 leader?
The key difference between a Level 4 leader and a Level 5 leader is who the success is ultimately attributed to and how the leader approaches power.