Zelle
What is the within minutes limit for zelle?
up to $1500
Merchant Solutions
What is our LEI goal ?
67.80%
How much SR is for a Credit Card Application
3000 SR
How many times does Santa check his list to determine who is “naughty” and who is “nice”?
Twice.
What does IDV_NOT_STARTED means
Means the customers has NOT started the process to have SMS sent
Customer can get paid by accepting payments via an Iphone
Accept payments on the go
Tap to Pay on Iphone
Brake down the categories
Welcoming
Curious & Caring
Knowledgeable
Helpful
Thankful
How much can a customer earn in cash back if they sped $1500 within the first 90 days of account opening ?
Earn $250 Cash back
What are the names of the two new team managers of SBB ?
Persia Abdullah & Maria Serrano
Business customer have a standard monthly limit of ?
up to $15,000.00
Please list the four ways a customer can waive monthly maintenance fee for TD Business Premier Checking?
What was supernovas Lei score for November
82.67
True or False
We can take an application over the phone with a customer Canadian Credit ?
False.
Customer wishing to use their Canadian Credit must visit the store to apply
What are the names of Santa's reindeer?
Dasher, Dancer, Prancer, Vixen, Comet, Cupid, Donner, Blitzen and Rudolph.
True or False. Sole Prop Accounts are Eligible for Business zelle ?
False. Sole Props are not eligible for Business Zelle and are subject to retail limits
What is the minimum amount a customer needs to open a business CD?
$5000
How many Positive survey did we receive as a team in the month of November
13 Surveys
True or False We can proceed with an credit card application if we need to update the customer phone number ?
True. Refer to Core - Update Contact Information (Address/Phone/Email)
In the movie “Home Alone," where was Kevin’s family traveling to when they left him behind?
Paris, France.
What are the steps to assist the customer with an Incoming failed transaction with ( = ) error code.
Send a Digital smartform
- TD Customer expected funds: "inbound cancelled transaction, customer expected funds, please review"
- TD Customer did not expect funds: "inbound cancelled transaction, customer did NOT expect funds, please review"
On SR Product Matrix, what is the SR for TD Dashboard ?
1000 SR
To Qualify for Team Spirit Plus. How many surveys must we get as a team ?
30 Surveys
What are the 5 Sanction Countries, we must refer the customer to store to complete their application ?
Cuba, Iran, Syria, Ukraine or North Korea
When does phase 2 start for PTO planning?
December 5th