Sales Metric Mastery
Sunglasses 101
Objection Handling
100

A KPI used to measure how many products a sales person sells per transaction.

What is multiples?

100

This lens material is light weight, impact- resistant, and ideal for sports.

What is polycarbonated?

100

A sales associate must hear me 3 times before the end of a transaction.

What is no?

200

If you divide total customers by amount of traffic, you get this.

What is conversion?

200

These lenses darken in the sunlight and lighten indoors.

What is photochromic?

200

A customer says "I'm just browsing/looking," you should offer this.

What is product information or suggestion?

300

This metric can be measured by subtracting sales comp and traffic comp.

What is SWING?

300

This face shape suits most sunglasses styles.

What is oval?

300

When a customer hesitate, ask this type of question to uncover needs.

What are open- ended questions?

400

By adding this number to the total number of customers last year, you will ALWAYS see a positive customer comp and conversion increase. (2 possible answers)

What is 10 or 15%?

400

Polarized lenses helps reduce this type of glare.

What is horizonal glare?

400

If a customer says, "They are too expensive. " Try this technique.

What is feature-benefit selling?

500

 10-10-10-25-25-35-50-100 represent.

10% Conversion, Meta, Sun RX

25% Care Kit, Sun Love

35% Multiples

50% Data Capture & 100% goal

500

This premium material is made from plant-based fibers offering rich colors, durability, and high-end feel.

What is acetate?

500

This powerful tool helps personalized your pitch using facts from the customer.

What is active listening?