Branch Exam
Client Communications
Trading
Suitability
100

This is the approved title and company name for your social media profile

What is Private Client Advisor with JPMorgan Wealth Management

100

This tool is used to submit incoming and outgoing correspondence for review


What is CCR - Client Communications Review tool

100

This is the period that C share Mutual Funds will convert into A shares.

What is 6 years

100

This term describes holding a high percentage on a single security.

What is a concentrated position?

200

This is what is required to be included on your out-of-office auto-reply.

What is the approved auto-reply email template and email signature?

200

This action must be taken upon receipt of a written or oral client complaint.

What is forward to your MDW/SM immediately?

200

This action must be taken if you over-buy a security in your client's account. 

What is report the error to your MDW/SM immediately?

200

This requires the advisor to have a reasonable basis for recommending a transaction or investment strategy. 

What is Regulation Best Interest?

300

This disclosure is the approved one for a shared space if advisor is meeting with client.

What is JPMorgan Wealth Management Provider disclosure.

300

This must be included when recommending a Mutual Fund via email.

What is a prospectus

300

These items should be reviewed when placing a Mutual Fund trade for clients. List 3

What is 

Approved list

LOI

ROA

Fund Family

Breakpoint

Suitability


300

Time horizon, Risk tolerance, Investment objective and liquidity needs are part of?

What is account suitability

400

This is the maximum number of days an Advisor is permitted to maintain documents in their Temporary/Pending file.

What is 45 Days?

400

This type of communication is defined as a written material emailed to more than 25 prospects or clients in a 30 day period.

What is Retail Communication?

400

These lists should be consulted when providing your opinion or soliciting a trade.

What is approved list and restricted list?

400

This information is collected from the client during the account opening process.

What is financial information and investment experience

500

These are 3 actions that are required to protect client information.

What is Clean desk policy

Send email secure when including client PII

and 

Lock your computer when stepping away

500

This action is expected after completing a client call.  

What is log a Call in Advisor Central?


500

This action is prohibited when placing a trade

What is exercising discretion - (Executing a trade without client authorization)

500

These limits are firm generated based on the associated risk level.

What is bitesize?