Before the Boss Era👩💼
SANDY: What was their very first job (and would they go back to it for one day)?
A) Target
B) King Falafel
C) Video Store
D) Selling Avon
C) Video Store
Who's coffee order is this?
Dark Roast, heavy cream and sweetener
Brenda
SANDY: Do they prefer email, Teams, text, or face-to-face?
Face to face
SANDY: Early bird or last one in the office?
Early Bird 🐛 🐦
SANDY: What’s something staff assume about them that isn’t true?
A) She like hugs.
B) She is not that strict.
C) She is super strict.
D) She likes working with Carlos.
B) She is not that strict.
BRENDA: What’s a job they would NEVER want to do again?
A) Target.
B) Eligibility Woker.
C) Chuck-E-Cheese.
D) McDonalds.
B) Eligibility Woker.
CARLOS: Are they more “Let’s talk it out” or “Let’s fix it now”?
Let's talk about it
CARLOS: If they could eliminate ONE recurring issue in the office, what would it be?
A) Made up rumors.
B) Critiquing of colleagues.
C) No free daily lunch.
B) Critiquing of colleagues.
CARLOS: Policy stickler or flexible problem solver?
Problem solver!
BRENDA: What’s a stereotype about supervisors they disagree with?
A) Supervisors are experts on everything.
B) Supervisors love being meanies.
C) Supervisors don't have feelings.
D) Supervisors are undercover superheroes.
A) People think that a supervisor has to be an expert on everything but I don't think that's necessarily true. I think that a supervisor role is to take care of the people in our charge not to be in charge.
CARLOS: What’s one mistake early in their career that taught them a big lesson?
A) I told my boss how I really feel!
B) I made a client mad by telling them to be kind to their worker.
C) I made an EW cry by telling the individual "we are not fraud investigators"
D) I microwaved fish in the breakroom.
C) I made an EW cry by telling the individual "we are not fraud investigators"
SANDY: When stressed, do they:
A) Get quiet
B) Get focused
C) Get snappy
D) Stress clean
C) Get snappy 🐊
BRENDA: What matters more to them: initiative or perfection?
Initiative
BRENDA: Direct feedback or sandwich method?
Direct but always delivering it with kindness and empathy and from a place of helping not judging.
BRENDA: What’s one thing they wish staff understood about their workload?
A) There is a lot going on all the time.
B) Nice email request from staff get processed in 1 day, Mean one's, 10 days.
C) Staff don't always know what's behind the scenes.
D) There is never an emergency in WTW.
C) That they don't always know all the behind the scenes and that not always do we see all emails immediately so a little patience would be greatly appreciated it.
CARLOS: What’s something they used to struggle with professionally?
A) Being on time.
B) Complying with HR workplace regulations (still struggle).
C) Uncontrollably laughing during meetings.
D) Being administratively deficient (still struggle).
D) Being administratively deficient (still struggle).
CARLOS: What’s their biggest pet peeve at work?
A) The umpteen levels of bureaucracy.
B) Horrible HVAC system.
C) All the AD's and PPP's.
D) Lori Newell.
A) The umpteen levels of bureaucracy.
SANDY: What frustrates them more: lack of communication or missed deadlines?
Lack of communication
SANDY: Big-picture thinker or detail detective?
Big Picture
CARLOS: If they could give the team one honest piece of advice, what would it be?
A) Invest early, retire better!
B) Buy a 100-count pack of stickers.
C) Don't invest to much in your hair.
D) Make an emotional investment in the people you lead.
D) Make an emotional investment in the people you lead.
BRENDA: Did they ever say “I’m never becoming a supervisor”?
No, I always knew I wanted to become a Supervisor. I like working with people and helping in making their life at work better. I have a servant leadership and I love 👏
SANDY: What’s something that instantly earns their respect?
A) Free coffee.
B) Being able to take a joke.
C) Thorough research when presenting questions.
D) Honesty.
D) Honesty.
BRENDA: What’s one thing staff do that they secretly appreciate more than they say?
A) Bring healthy food options.
B) Adding their time off request is the unit calendar.
C) Make sure their mileage is correct before submitting.
D) Asking 10 questions in one hour.
B) Adding their time off request is the unit calendar.
CARLOS: Calm leader or high-energy motivator?
Calm leader.
CARLOS: When they retire one day, what do they hope the team says about them?
A) Why did he like Mondays so much?
B) He made a positive impact on clients and staff alike.
C) He always made people feel seen.
D) He really liked stickers.
B) He made a positive impact on clients and staff alike.