Show:
"Let Me Persuade You"
(Communication, Persuasion & Influence)
"The Learning Curve"
(Employee Development)
"Multiple Personalities"
(Situational Leadership)
"Its a Knockout!"
(Conflict Management)
Leadership
"Hodgepodge"

100
"LQR" is an acronym for these three words which represent a communication technique.
What is "Listen, Question, Respond"?
100
Giving an employee your task with the intention of developing their skills
What is "Delegation"?
100
The trait most desired in a leader (2200 people polled)
What is "Fairness"?
100
A requirement or foundation teams must have in order to master conflict
What is Trust?
100
The "extra time" a leader gains by effectively delegating
What is a "Margin"?
200
The balance of these two leadership qualities is a theme from the book Compelling People.
What are "strength" and "warmth"?
200
Skills include: the ability to ask questions, listening, setting goals, and providing feedback and support
What are key skills required for coaching?
200
A leadership style used when employees are Low in Competence and High in Commitment
What is the "Directing" style of Situational Leadership?
200
A conflict management style used when quick decisive action is vital
What is "Competing"?
200
Awareness, Commitment, Development, Continuous Follow-up
What are steps in the AC/DC model of coaching for performance?
300
90% of men rate themselves high
What are "Good Listening" skills?
300
Characteristics that are harder than Job Skills for people to change or improve
What are "Personality Characteristics" or "Habits"?
300
A leadership style when behaviors of: Selling, Explaining, Clarifying, and Persuading are demonstrated
What is the "Coaching" style of Situational Leadership?
300
A conflict management style that results in a Win-Win resolution and increased Commitment
What is "Collaborative"?
300
An agenda, Being prepared, Using facilitation skills are included on the list
What are the "Elements of an Effective Meeting"?
400
A good listening tactic designed to get the other person talking
What is the "4 Second Rule"?
400
Denial, Resistance, Acceptance, Exploration
What are the "stages of change"?
400
Situational Leadership styles often reverted to during times of stress because they take less time
What are either "Delegating or Directing"?
400
A conflict management style that is often the dominant style seen in companies in the south
What is "Avoiding"?
400
Performance, Image, and Exposure (PIE) are three qualities that determine this
What is "How you are perceived in the workplace"?
500
Tactics include: Don't get defensive, Disarm the other party, Address their needs
What are "Persuasion Tactics for Upset People"?
500
This is what results from a supervisor never delegating a particular type of work to his/her team
What is a "Competency Gap"?
500
A leadership style when behaviors of: Participating, Encouraging, Collaborating, Committing, and Asking are demonstrated
What is the "Supporting" style of Situational Leadership?
500
A conflict management style used when you don't care about the issue, to build social credits, or when the relationship > issue
What is "Accommodating"?
500
The "Two P's" that are often barriers to effective time management
What are "Perfectionism" and "Procrastination"?