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Teamwork!
My Life is Meetings
Put Me in Coach
Conflict & Time Management
In Control
100
This is the stage of group development in which the group determines roles and expectations.
What is "forming?"
100
A meeting held to make announcements of new programs or policies, or to update the present ones, is a(n) ____ meeting.
What is information-giving?
100
Supervisors may neglect their coaching role because they lack this _____________.
What is confidence?
100
Piloted by Mary Parker Follet, this is a conflict resolution strategy in which everyone wins.
What is the integrative process?
100
____ and control are so closely related that they are called the Siamese twins of management.
What is planning?
200
The stage of group development in which the group develops open communication and group cohesion is the ____ stage
What is norming?
200
The _________ is a behavior type that carries an irritating side conversation during meetings.
Who is the "whisperer?"
200
This coaching function involves a large range of coaching situations that help a team gain knowledge, skill and competency.
What is tutoring?
200
The form of negotiation that involves proposing then giving up a series of positions is called this:
What is positioning negotiation/bargaining?
200
Inspecting components for defects before sending them to production is an example of:
What is feedforward control?
300
____ are the roles of behavior developed by group members.
What are Norms?
300
These provide a permanent record of what has occurred in a meeting.
What are meeting minutes/notes?
300
Showing through non-evaluative verbal responses that you have listened to what the employee has stated is known as ____________________.
What is acknowledging?
300
This is an assertive, uncooperative sconflict management tyle in which the individual's concern for self is high while his concern for others is low.
What is forcing?
300
Using ____ a supervisor focuses on critical control needs and allows employees to handle most routine deviations from standard.
What is management by exception?
400
This is when someone in a team slacks, does not live up the team expectations and takes a "free ride."
What is social loafing?
400
____ is a method of gathering people together for a meeting without the cost of physically bringing people from distant locations.
What is teleconferencing?
400
This is communicating to an employee his or her value, strengths, and contributions or other positive factors.
What is affirming?
400
This approach to negotiation is based on four components: (1) separating the people from the problem, (2) focusing on interests, not positions, (3) generating a variety of possibilities before deciding what to do, and (4) insisting that the result be based on some objective standard.
What is principled negotiation?
400
____ are controls that measure activities that are already complete.
What are feedback controls?
500
The concept that two or more people working together can accomplish more that the sum of their independent efforts is:
What is synergy?
500
For the vast majority of managers, this is the following remains the most popular for meetings.
What is face to face?
500
EAP stands for:
What is "employee assistance program?"
500
____ is the ability to use one's time to get things done when they should be done.
What is time management?
500
This is an example of a tangible measurement standard.
What is (answers may vary). Could be profits, employee morale, level of effort, activities, etc..