Updating the Supply Item Status Code
Inventory
Activity IDs
Ticket Escalations
100

What is updating Supply Item Status Code? 

when you want to activate, deactivate, or delete Owned or DSD items.

100

A variant group is showing out of stock, the ___ needs to have inventory in order to be displayed/translatable

Primary Varaint ID 

100

True or False.  You can track the Multibox item setup activity in Item Proposals page.

False.  Multibox item setup activity can be tracked in Activity Manager (Item 360) / Submissions Manager (Supplier One).

100

IRA tickets are set to priority ______ by default.

 P3

200

Do not change the Supply Item Status Code if the item has on-hands or?

on-orders because that will cause issues with receiving.

200

What 3 systems can we use to find DSV inventory?

Supplier One, ISAM, G Scope

200

Suppliers need to resolve items with errors or make requested updates before the activity can be completed. What activity status is it?

Supplier Action Required

200

Associates should always set the ticket's Submitting Business Group to _________________________.

Partner Operations

300

only  ____ can update supply code

owned or dsd

300

Item inventory can be locked or blocked at the ship node to prevent orders from being created for several reasons, these include

avoiding poor customer experiences, negative or low margins and other business decisions.


300

What does it mean if the activity submission is in Walmart Action Required?

  A Walmart associate needs to review and approve these items or help resolve items with errors.

300

What is the SLA for Merchant Ops - Item Setup & Maintenance for missing tax code?

3 business days

400

Supplier wants to "D" or "I" items, but they still have inventory, they must ___

remove inventory / zero out inventory

400

The item is locked, but the user ID is Not in the Table, what do we do?


Locate the buyer/merchant for the item and email the buyer/merchant

400

If the activity status is in Supplier Action Required for Data Errors, where should the supplier make the updates?

 export the items in a spreadsheet, make updates, and resubmit the file in Item 360/Supplier One

400

What is asked by JIRA to include in your screenshots attachments when creating a ticket?

 screenshot that includes the timestamp

500
How many days will it take for a deleted item to be completely purged off the system?

It may take up to 90 days to complete the purge once the item has been deleted.

500

Suppliers have four methods to manage inventory: spreadsheet submitted in

Supplier One, Item 360,  EDI or API.

500

If the activity is for item setup, and it is in Complete status, how would you verify that the items are Successfully Created?

 click on the link at the top right corner of the page to view the items in the Item 360/Supplier One Catalog. Or, you can click the blue Walmart Item Number next to the product name at the top left corner of the card to view the new item in the Catalog.

500

In the L2 Escalation Template, what are the new 7 bullets under Overall Escalation Statement?

High-level overview of the issue:
Needs Assistance with:
Supplier ID:
Supplier Name:
Case Contact Name:
Contact email:
Salesforce Case No.