Supply Chain Fails
Definitions
From the Power Point
Innovative Improvement
100

This famous restaurant chain ran out of their signature dish _____ in the UK in 2016.

What is Nando's Chicken?

100

A sequence of processes involved in the production and distribution of a commodity.

What is a supply chain?

100

According to PWC research, “companies that acknowledge *this* as a strategic asset achieve 70% higher performance."

What is a supply chain management?

100

This multi-billion dollar media company owns no media. 

What is Facebook?

200

In 2004 this company's sales dropped 90% in the run leading up to christmas, their product, the ______ got stuck at sea. 

What is Sony's Playstation 2?

200

A mindset to keep employees engaged, suppliers streamlined and customers happy.

What is continuous improvement?

200

A change management method recommended for introducing continuous improvement.

What is Kotter's 8 Steps for Change?

200

The ancient technology in this artifact is used by the Japanese company Aisin AW in energy saving devices on their production line.

What is a karakuri doll?

300

This sport brand attempted to implement two new management systems in its Spartanburg distribution centre in 1996. As a result they under-shipped by 80% and it took years to recover lost market share.

Who is Adidas?

300

All of the actions needed to get a product to the customer before or on the estimated date of arrival.

What is supply chain execution?

300

In order to fulfill all of the continuous improvement steps a corporation must set goals, commonly called *this*.

What are key performance indicators or KPI?

300

The famous two-way communications tool was invented by Donald L. Hings for the Canadian military during World War II.

What is the walkie-talkie?

400

In the 1980's, this company's CEO Robert Smith invests billions in robot technology that mostly doesn’t work.

Who is General Motors?

400

The process of getting the goods or the services to fulfil the promise to the customer.

What is purchasing?

400

By leveraging a clean supply chain a business can increase revenue, extend asset life, and protect this.

What is the brand's reputation?

400

The rounded belly of this penguin was used to help improve the sound issues experienced with the original Japanese Shinkansen design.

What is the Adélie penguin?

500

This company is later criticized for a “big bang” approach to implementation. They tried to go live with multiple new systems before Halloween 1999, resulting in $150 million of orders missed.

Who is Hershey's?

500

Although this is not a visible component of the supply chain it can eat up 70% of all costs.

What is transportation?

500

How you hold inventory is similar to this.

What is cash?

500

This Japanese graphic designer invented square watermelons in 1978. 

Who is Tomoyuki Ono?