Lost Shipments & Overdues
I have equipment coming from another warehouse. When it's ready to return, this is the one type of truck it'll definitely not be hitching a ride on.
What is a local Boston Warehouse truck?
This cardstock tag gets slapped onto equipment to scream, "I'm broken—fix me!"
What is a Red Tag?
I have a pop up for tomorrow! Step one: submit this form so OMT can work their magic securing equipment.
What is the Navigator Equipment Request From (NERF)?
I ran out of truck space during my load-out! Here's who I need to bug to get an extra truck scheduled.
Who is the Dispatcher (Dennis)?
This is your friendly neighborhood Dispatch Coordinator—here to schedule trucks, not perform equipment miracles. Don't ask about availability, they don’t know!
Who is Dennis Casey?
The equipment I sent out on a V2V is now mysteriously marked 'incomplete' on the ROL for pickup. This is who I should contact first to ensure I get my gear back.
Who is the borrowing venue?
My projector lens is broken and I need a replacement! Fill out this form so the REM can review options.
What is the Venue Inventory Replacement Request Form (VIRRF)?
I have a pop up for today! This is who I should contact for equipment availability and last minute orders.
Who is the Warehouse Supervisor (Caty)?
I don't know what equipment I'm supposed to give the driver! This document is a quick way to check what's coming and going today.
What is the Dispatch ROL?
This is the Regional Equipment Manager—master of gear, not a psychic for truck arrivals. If you’re wondering where your truck is, you’ll need to ask someone else!
Who is Mark O'Neill?
I've gone through my overdue list and, surprise surprise, the equipment isn't on site. This is my next move in ensuring the items are addressed.
What is notify Caty?
This warehouse, located in the same city where the ice cream scoop was invented, is the closest to the New England region that has a repair technician.
What is Washington, DC?
I need a V2V from another venue, but of course, the equipment’s not in Navigator. Better contact the Dispatch Coordinator through this line of communication.
What is email?
I need my equipment by 8am to set up before rehearsals—no exceptions. Here’s who I need to contact to make sure it gets it to me on time.
Who is the Dispatcher (Dennis)?
This is the Warehouse Supervisor—keeper of the chaos, but not your NERF approvals. Until those get turned into warehouse orders, they’re not their wheelhouse!
Who is Caty Bryant?