Processes/Coverage
Documents & Time frames
Mail
100

Name a process that someone from your group completes from start to finish 

what is ...

100

What is the time frame for processing Med/Dent/Edu/Clothing Inventories?

What is the time frame for clearances?


what is 48 hours/72 Hours

100

How many times is the mail supposed to be delivered?

What is 3

200

Name the 4 processes we have cross trained on so far 

What is Vaccinations, Clearances, FPR, Manage Care 

200

How long will we be completing the profile project ?

What is all year 

200

What are the times mail is supposed to be delivered? 

What is 10, 1, and 3

300

Who will provide coverage for you if you are off less than 48 hours?

what is no one

300

What is the time frame for 48c letters? 

what is they are priority 

300

What are you supposed to do at every mail station?

What is sign in 

400

Who will provide coverage for you if you are out for more than 48 hours or on vacation ?

What is Layann or find someone who has been trained to provide coverage 

400

What systems are you supposed to put Med/Dent/Edu/ Clothing Inv in?

KIDS, Kaleidacre, Scan on Z Drive

400

what is the process for faxes of med/dent/edu information ?

What is scan it to cfs support documents and place hard copy in the appropriate mailbox, then Support AA will email electronic copy to appropriate staff member and assign to support person

500

Name every process and/or document that Support completes 

What is ISPs/Monthlies/ISP Letters, Medical/Dental/Edu/Clothing inventories, Safety Assessmemts, 48c letters, FPR, Child compliance, Manage Care/Childcare, Clearances, ECDI, Act 160s, Cert Packet scanning, Vaccinations, 

500

What services do we provide to our units outside of regular documentation?

What is references, cw tracking, safety assessments, other duties as assigned 

500

Where are the mail pick up locations? 

What is USPS (front desk), POC Dir Suite(by Jackie), 2nd floor suite(Behind Ms.Deb), HR suite, Fiscal, POC Suite (bin and fax machines)