Workshop
I like this feature because it allows me to create an automated walkthrough my model.
What is a Highlight Reel?
I tried moving forward, but instead I went backwards, upstairs and to the left.
What is Misalignment?
This feature of Capture allows me to upload a model and let machine learning obscure the faces of humans in my scans.
What is Blur Faces?
This model view method makes me feel like I am really there when I turn my head and look around.
What is VR/Virtual Reality?
When you are on a Professional or higher plan, you cannot downgrade to these plans.
What are Free and Starter?
This handy tool that can be placed in models allows people to be shown images, or even taken to Youtube videos within the model.
What are Mattertags?
This process has a delicious and nutritious name to remember it by when two floors merged together.
What is Pancaking?
I need a way to be able to get rid of all of this spray that I see in my model.
What are Trim markings?
I need to be able to take two models and combine them into one. I believe I heard you have a service that does this.
What is Stitching?
I am looking at my bill and I see processing charges, but I need to know where I can go to find out what these charges were for.
What is Usage?
I am looking for a solution that will allow me to take my model and edit it in AutoCAD.
What is a Matterpak?
This process has a tendency to take two floors that look separated in the model and combine them into one floor.
What is floor determination/Floor separation?
I accidentally pressed this button, and now all of my scans are 360 views.
What is the 3D/360 toggle button?
I need to add six inches on to this service that you offer.
What are Schematic Floor Plans?
This is a common reason as to why an account gets canceled without the customer's request
What is Non-Payment?
This process requires that the URL syntax be exact when attempting to submit it.
What is VRBO/HomeAway Publishing?
This allows me to take my model and share it on my own website.
What is iframe/embed?
If I have the apps iExplorer4 and iTunes, I can do this with my models.
What is Backup and Restore?
We use these sheets of paper with QR codes on them to assist with preventing misalignments as we scan large empty rooms.
What are April Tags?
There is another role on an account besides the Billing Contact who can manage all of the billing for an organization.
What is the Account Owner?
Help! Whenever I edit a model it is crashing on me with ‘Oops, model not available!’ I am lacking something.
What are System Requirements?
I need something that will allow me to draw a line and measure out the distance from one end of a wall to another.
What is the Measurement tool?
This error code in Capture is the result of scan points in Capture being corrupt when a user attempts to upload their model.
What is Server error 11?
We have a well known 3rd party partner that facilitates all of our Media links that we put into Mattertags.
What is Embedly?
In EMEA countries this extra charge gets placed on their invoices
What is VAT tax?