ServiceTrade History
In this year the great ServiceTrade was founded.
When is 2012?
This product helps commercial mechanical sales teams simplify the sales process and requires no ServiceTrade subscription.
What is SalesManager?
This comprehensive suite includes scheduling, dispatching, and PartsManager functionality.
What is Office Coordination?
This industry involves protecting buildings and people from fires and ensuring compliance with safety codes.
What is Fire Protection & Life Safety?
BirdDog's inspection forms and reports include both mobile inspection forms and these web-based reports for client access.
What are Online Inspection Reports?
These two people are the original founders of ServiceTrade.
Who are Billy Marshall and Brian Smithwick?
This product helps fire protection contractors conduct inspections faster while ensuring compliance with NFPA guidelines.
What is InspectionManager?
This new dispatch board gives administrators a comprehensive view of technician availability by skillset, location, and appointment calendar with AI-driven insights.
What is AI-Powered Dispatching and Scheduling?
This industry focuses on heating, ventilation, and air conditioning systems for commercial buildings.
What is Commercial HVAC?
Complementing cost tracking, this PartsManager feature monitors how parts are consumed across different jobs and projects.
What is Usage Tracking?
In July 2024, this new person became the CEO of ServiceTrade.
Who is William Chaney?
This product helps commercial service contractors manage buying, storing, and selling parts for their work.
What is PartsManager?
This portal offers 24/7 online access to service history, upcoming appointments, and equipment details.
What is the Customer Portal?
This industry involves maintaining and servicing commercial refrigeration systems.
What is Refrigeration?
For more advanced needs, ServiceTrade offers this specialized support role that provides dedicated technical assistance to key accounts.
What is Technical Account Manager?
This fire and life safety contractor was sold 10 years ago, leading to the birth of ServiceTrade from a proprietary internal project called ServiceNet.
What is DunnWell?
Among ServiceTrade's specialized industries, this one focuses on maintaining exhaust systems in commercial kitchens for safety and compliance.
What is Kitchen Exhaust Cleaning?
This feature keeps customers in the loop with comprehensive visibility into their service information.
What is the Customer Dashboard?
This industry focuses on cleaning exhaust systems in commercial kitchens.
What is Kitchen Exhaust Cleaning?
ServiceTrade's learning infrastructure includes both ServiceTrade Academy and this alternative educational resource for user development.
What is Learning Center or Certification Program?
These two growth equity partners invested in ServiceTrade during their tenth year.
Who are JMI and Frontier Growth?
This product enables contractors to provide customers with online accounts to view service history and approve quotes.
What is Service Portal?
This new security feature provides a simplified login process that's faster, easier, and more secure, including Corporate Identity Provider integration.
What is Single Sign-On (SSO) with Multi-factor Authentication?
This industry involves electrical systems maintenance and service for commercial facilities.
What is Electrical?
ServiceTrade's complete support ecosystem includes the Help Center, Academy/Learning Center, Technical Account Managers, and this initial implementation process.
What is Onboarding?