Foundations of Exceptional Patient Care
Care Delivery Model at UNMH
Relationship-Based Care Delivery Model
$2/hr over base pay
CAP Level I
I feel I have been heard.
I can live with the decision.
I will support the decision
Consensus Decision Making
Are we always doing the best thing?
Quality Improvement (QI)
RBC: The three key relationships
Self, Colleagues, and Patients/Families
$4/hr over base pay
CAP Level II
Outline purpose of your shared governance and guides how your council operates
Charter
Are we doing the best thing?
Evidence-Based Practice (EBP)
Professional Practice model at UNMH
Compass of Compassion
CAP Level III
Driver of council work
Data
What is the best thing?
Research
We share, We care, We keep it safe, We do good work, We look after things, We need each other, We show pride by how we look
Behaviors of Excellence
$7/hr over base pay
CAP level IV
Empowerment
Retention
Care quality
Benefits of Shared Governance
Facilitates Nursing Practice Changes
Steps Toward Change
RBC and The compass of Compassion are comprised of ____ Dimensions
8
Nationally approved nursing certification AND masters AND Pertinent EBP project
CAP V
Organized structure for shared decision-making between staff and management
Shared governance
Essential component of a quality assurance system
Peer Review