Safety & Liability
Who Is Responsible for Safety and Liability?
Who is Everyone?
By offering staff the opportunity to work in different roles and encouraging them to take on tasks outside of their comfort zone I am...
What is Supporting Career Development?
As a supervisor ______ to staff is one of the most valuable ways to make them feel heard and to understand what is going on with my team.
What is listening?
Who is responsible for modeling culture?
Who is every leader/every person?
Setting a culture of good communication includes ensuring that staff understand _____________ and ______________
What are Expectations and Standards?
Every time other staff washes clothes, the washer leaks on our laminate flooring. Staff noticed while cleaning, there is what looks like mold growing from the baseboards up. What should I do?
What is call your supervisor and Janet?
By Showing gratitude and acknowledging contributions small or large I am...
What is Showing Recognition and Appreciation?
As a supervisor, I should filter my choices through this.
What is our mission statement?
“To promote the wellbeing of all West Virginia children”
Supervisors who do this are able to be consistent with their staff which builds trust and reliability.
What is following through?
In addition to setting expectations and standards an important component of communication also includes ____________.
What is check-ins?
A youth at the shelter wants to have visits with their grandmother. DoHS approved visitation when they were admitted but never mentioned if they needed to be supervised or not. What should I do?
What is, notify worker and have staff supervise the visit until further instruction is given?
By supporting employee's well-being through flexible schedules, mental health initiatives, and reasonable expectations I am...
What is Supporting a Healthy Work-Life Balance?
Reflecting on how your treat someone is one way to ensure that you are treating others _____.
What is fairly?
A good supervisor is ______ by ensuring that their team feel comfortable and supported in their roles as employees while understanding they have other obligations/needs.
What is accommodating?
DAILY DOUBLE:
When staff are not meeting expectations or standards, Supervisors may need to have a _________ ____________ with staff. (think Mary White)
What is a Hard Conversation?
As a Supervisor there is one thing that I should complete prior to opening of a new family after the home study has been approved.
What is a file review?
Through working alongside staff to find solutions and increase-decision making skills I am supporting staff development through...
What is Coaching?
The process of addressing and resolving disagreements fairly and constructively is an example of what?
What is conflict resolution?
By ____ ____ you build your teams ability to communicate with each other and effectively problem solve.
What is Encouraging discussions?
The Role of a Supervisor may include facilitating discussions or _______________ in difficult times. This could be with other staff, DoHS, other providers, clients, or families.
What is Advocacy?
While on an outing, a youth recognized their family member, ran up to them and told them about staying in shelter and what’s going on in their case.
What is write an incident report/notify legal team?
As a Supervisor I can support staff development through opportunities for learning new skills through ________ or access to _________?
What is Training?
A respectful work place is a place that embraces ____ and ensures that all people feel included and valued regardless of their background.
What is Inclusivity/Diversity
As a supervisor, developing _____ and ______ you will better be able to be aware of your own emotions as well as those of your staff.
What is empathy and Emotional Intelligence?
Intentional, regularly scheduled ____________ ________________ are important for promoting effective communication.
What are Staff Meetings?