Top 4 platform customers
What is Intuit, Farmers, Toggle, Mastercard
What was Wayne’s initial inspiration to start Sure?
Episodic insurance - A need to make insurance on-demand and a need to change the insurance industry.
What is our new CFO’s first and last name?
Vic Russo
What current renters partner became our first signed warranty partner?
Landlord Studio
When did Sure sell it’s first renters insurance policy?
January 2017
What does the Platform team at Sure do and what makes our product so competitive?
The Platform team prospects and searches for enterprise companies to offer Sure's SaaS infrastructure. Our APIs enable faster speed to market for embedded insurance programs. We minimize the enormous cost and complexity associated with new insurance product launches so businesses can focus on delivering improved customer experiences.
Where was Sure’s very first office located?
NYC
How many people are currently on the sales team?
15
Who was our 8th partner to sign with Sure for renters insurance?
Rentec Direct
When did retrace discovery begin?
2017
What card benefit company is currently in the procurement stage?
Affirm
How many rounds of funding has Sure had and what were they?
- Seed round (2015 - $2.6M)
- Series A (2017 - $8M)
- Series B (2019 - $12.5M)
- Series C (2021 - $100M)
How many total employees do we have at Sure?
180
Who was our first renters partner?
OneRent, which is now Poplar Homes - signed 12/1/2016
What verticals did we offer in 2015?
Renters, Jewelry, Travel, Rental car, Ride share, Pet, Smartphone, and Business
What is the full cycle of the platform sales process?
Discovery call, Demo, Scoping session, Proposal and Review
What is the first thing the team of 7 Sureists built in 2015?
Sure’s first initiative was a B2C approach with a mobile app that would support on-demand insurance protection.
How many engineers do we currently have at Sure?
109
What is retrace and who was the first partner to sign?
- Retrace provides small and medium e-commerce businesses with return shipping solutions that are proven to increase customer satisfaction and protect Merchants margins. We’re on a mission to make every customer a brand loyalist.
Retrace is a B2B2C offering: merchants sign up to offer Retrace to their customers who are then able to add an extra layer of protection against preference-based returns. We do not guard against products that are lost or damaged in transit or defects; rather, Retrace takes the friction out of changing your mind.
The process is simple: customers are offered prepaid return shipping for a minimal fee during checkout. Upon purchase, they rest easy knowing they will be able to return items from their order at no additional cost.
Our first partner was BeFlax Linen!
When did Updater partner with Sure?
2019
What are the three verticals our Platform team chases after?
Global brands, insurance carriers, and eCommerce & marketplaces.
How renters leads were contacted in 2017?
- We would copy -> paste Console data into a google sheet
- Leads were assigned on google sheet to whoever could add their initials ~ first come first serve basis ~(people would log on even to do this over the weekend)
- Then in 2019, we finally got Close and leads were assigned round robin like they are today
What are the 7 departments that make up Sure?
Product, Design, Revenue, Platform, Talent, Engineering, Marketing
We have a partner named Keycheck that launched in June, what is their business model?
Fun Fact: their parent company is called Furnished Finder.
Furnished Finder is the largest US housing source for traveling professionals who require monthly furnished rentals like travel nurses and other remote workers. Entrenched in the popular medical staffing industry, and supporting all others, stipend travelers and housing coordinators prefer booking housing directly from verified landlords which saves them hundred by bypassing booking fees common to vacation rental platforms! KeyCheck provides landlording tools like free tenant screening, free online rent payment, renter's insurance, and customized state-specific residential leases.
Who is the underwriter for Connect's new warranty product?
OnPoint