SAI Tools
What are the 2 quickest ways to check inventory?
Inventory Tab
Product Page
What is a tear resistant, waterproof, breathable and flexible mat that has an anti-slip self-adhesive coating on the bottom that keeps it in place?
Guardia Pro
What is the purpose of an Uncoupling Membrane?
Underlayment used under tile and stone installations to prevent stresses from transmitting up from the substrate.
neutralize tensions between the substrate and the tiles
Where are the 3 top failures in shower pan?
Drain
perimeter inside corners
Curb
What is considered to be a Large Format Tile?
Any tile with one side larger than 15"
Options-
SAI Mortar Gold Or Platinum
Laticrete- LHT, 253, 254
How do you get an answer from Surface Art when your favorite rep isn't available?
CHAT or Call Serge
What are the 3 types of membranes we offer in our heat system?
Fleece back, Peel and Stick, Insulation board
What does DCI stand for?
Decoupling Crack Isolation Membrane
What is the trowel size used to install a Watertight Shower Pan?
3/8 Square Notch
What measurement determines how much friction on wet floors?
the DCOF of Dynamic Coefficient of Friction
The DCOF AcuTest® has determined that 0.42 wet is the standard for tile to be used in a wet application.
Yes, by Jeffery Court
Name 1 advantage to SAI Heat
Highest Heating Outputs
Highest efficiency with 6iE Smart WiFi thermostat
No tools required to fit the cable
How much movement does DCI allow?
1/8"
During testing DCI failed at 7/16"
How long does it take for a Custom Pan to be manufactured?
72 hours from signed CAD
What does the term "Slake" refer to?
Letting the grout or mortar sit for a period of time for the chemical reaction to take place.
Name 3 things found on each product page
Recommended grout color
Spec Sheet
Available Sizes & Colors
Inventory
Order a Sample
How many watts per foot are required for your heated floor to be a primary heat source?
14 watts per foot
What size trowel is used to install DCI
1/4" x 3/16" V-notched trowel OR 1/8" square notch
How many size pans does Surface Art Stock?
18
What are the 3 main types of grout?
Cementitious- Permacolor Or Vivid
Pre Mixed- Spectralock 1 or TruColor
Epoxy- Spectralock Pro Premium
What is TFNW do for Surface Art?
Tile Fabrication Northwest
They make our Mosaics, Bullnose, WSS pan and all special cut to size tiles
DAILY DOUBLE
What manufacture makes Heated Shower Pans?
Surface Art
How many layers of cementitious waterproofing on Watertight Shower Pans?
5 layers around the drain
3 layers on the rest of the pan
What manufacture can custom make grout from any Benjamin Moore paint color?
Laticrete