When someone arrives stating they are here for the stroke recertification what do you do?
1. Ask to see their badge for proof of identification
2. Notify Mimi, Nursing director, and Amber Roberts
3. Have them take a seat in the waiting room
What does the B in BE FAST stand for?
Balance = are they unsteady on their feet
What do we do when Joint Commission Arrives?
Ask to see their badge for verification
Contact Mimi
Have them take a seat in the waiting room
True or False
I can have food and drinks at the desk?
False
Who used to work for the park & recreation department?
Rylee, and Dawn J
What acronym can be used to spot stroke like symptoms?
BE FAST
What does the E stand for in BE FAST?
Eyes = blurred vision
How many days will Joint Commission be on site during their survey?
2-5 days
What would you do if someone announced to you they had a gun?
Run, Hide, Fight
Use your panic button
Who on the registration team has coached or currently coaches a sport?
Dawn J (softball), Lily (volleyball), and Abby (track & field)
A patient arrives for the ER with weakness, slurred speech, and a terrible headache. What do you do?
Get them onto the ER board
Get them into a wheelchair
Call nursing to inform them of a BE FAST patient
What does the F stand for in BE FAST?
Face = facial droop
What do you do if you do not know the answer to the question the surveyor is asking?
Tell them -> "I am not sure, but I can find the answer and get back to you."
Where are our emergency action plans located?
Who used to provide IT help for the community prior to becoming a registrar?
Justine
While working in ER registration you notice we start to form a line to check in. What do you do?
A. Continue checking people in based on first come
B. Pause to ask the line if anyone is here to be seen in the ER?
C. Ladies and Children first
D. Ask them to line up by age -> we respect our elders first
What is B.
What does the A stand for in BE FAST?
Arm = arm weakness
What is something Joint Commission would look at in regards to CMS guidelines?
IMM/MOON procedures
What do you verify before placing on a patients wristband?
Name and Date of Birth
Who worked at Ascension during the Ascension cyber attack?
When is the 2025 Stroke Recertification Survey scheduled for?
September 25th, 2025
What does the S and T stand for in BE FAST?
S = speech
T = terrible headache
When does our window for Joint Commission Survey open?
September 2025
If a patient cannot speak English, what do you do?
How many Grandma's & Grandma's to be do we have on our team?
(5) Karen, Kathy, Tracy, Dawn R, and Linda