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Multiple Choice
100
  • ______ risk means reducing risk likelihood through behavior change.

- Avoiding 

sharing 

Managing 

Bearing

Avoiding 

100
  • When the impacts of environmental issues are measurable in financial terms, they can and should be included as quantitative elements in business accounts by ______ professionals.

finance and accounting 

retail 

customer service 

educated 

finance and accounting 

100
Define Carbon footprint

the amount of carbon dioxide and other carbon compounds emitted due to the consumption of fossil fuels by a particular person, group, etc.


100
  • Process performance metrics gauge the ______ of production processes.


efficiency 

100
  • Process ______ means the extent to which a process creates error-free products.

outline 

quality 

specification 


quality 

200
  • ______ system design is the area of OM responsible for designing job descriptions.

A. Work

Inventory

C. product

What is Work?

200
  • Approximately ______ of the adult consumer population of the United States is one of four shades of green, with unique reasons for preferring sustainable products and services to conventional ones.

40%

50%

20%

80%

80%

200
  • ______ means addressing the benefits of a product or service, and consumer expectations about the company’s social, economic, or environmental responsibility.


Marketing Sustainability

200
What is the Global Reporting Initiative? 

most widely used sustainability reporting framework in the world.

200
  • “Total water use at all facilities” represents a manufacturing company’s impact on local water availability, as well as the extent of that company’s ______ on those supplies.

A. Investment

B. Dependency

C. Surplus

D. Discount 

Dependency


300
  • ______ supply chain management is the strategic, transparent integration of an organization’s social and environmental goals into the systemic coordination of inter-organizational business processes to promote long-term economic performance.


Sustainable

300
  • The ISO ______ series, titled Guidance on Social Responsibility, provides a process to ensure business decisions affecting society or the environment are made ethically and transparently.

26000

12000

26000

9000

14000 

26000


300

Define soft law 

used to denote agreements principles and declarations that are NOT legally binding

300

What is risk management?

  • ______ is the process of deciding which risks are worth addressing and the extent to which these risks should be avoided.


300
  • When inventory is ______, it is stored in smaller amounts but in a greater geographic diffusion in order to maintain inventory closer to the end customer.

A. Decentralized

B. Centralized 

C. Outsourced 

D. Labeled 

A. Decentralized 

400
  • Leadership in Energy and Environmental Design (LEED) certification is the recognized standard for measuring sustainable ______.


buildings

400
  • There exist market opportunities for sustainable small and mid-sized enterprises in a variety of sectors: consumer products, construction, finance, energy, transportation, and ______.


 sport hunting 

food products

mortgage

art 

food products 

400

What is Biomimicry? 

  1. the design and production of materials, structures, and systems that are modeled on biological entities and processes.


400

What are the three Ps

Planet people and profit 

400
  • Preventable risks are those that can be avoided through ______.

internalizing 

externalizing 

careful planning 

lobbying 

careful planning 
500
  • ______ operations management decisions are long term, broad in scope, serve to set the direction for the entire organization, and determine the value proposition of the company.

A. Logistical 

B. Tactical 

C. Strategic

C. Strategic


500
  • In the “Four Rs” of sustainable product design, ______ can be ‘conventional’ where the product fulfills its original purpose after minor refurbishing, or ‘new-life’ where the product is used for a different function entirely.


reuse 

500

define hard law 

legally binding insteruments and law

500
  • The consumer segment of ______ can be characterized as those who seek safer product alternatives because they want to prevent children from exposure to chemicals in the household.

drifter 

parents 

naturalite 

conventional 

naturalite

500
  • A ______ enterprise has five capabilities: robustness, responsiveness, recovery, resourcefulness, and redundancy. 

diversified 

resilient 

resilient 

traditional 

resilient