The Company
Locations
Company Goals/Visions
Our Location
Our Team
100
What year was Sutherland Global Services Founded?
1986
100
Name one location south of the US where we have a center
Columbia, Mexico, Brazil, Jamaica
100
To be the premier and preferred provider of Technology Enabled and Business Process Outsourcing services in our chosen markets.
Our Vision
100
What was the building that we call home used for prior to Sutherland?
Citi Bank
100
Who is the Account Manager for the USAA Program?
Gabriel Camarena
200
Where is the headquarters located?
Rochester, New York
200
Where are the two locations in Africa?
Egypt and Morocco
200
To help our clients maximize their customer lifetime value and increase their competitive advantage by helping drive productivity and efficiency while delivering measurable results.
Our Mission
200
When Did the Lakes location open for business as Sutherland Global Services
12/2015
200
What is USAA's Mission Statement
To facilitate the financial security of its members, associates and their families by providing a full range of highly competitive financial products and services. In so doing, we seek to be the provider of choice for the military community.
300
Approximately how many employees does Sutherland have?
38,000 +
300
What is our southern most location
Australia
300
Name 3 of our values as a company
Integrity, Leadership, People, Clients, Entrepreneurial Spirit
300
What is the Largest program here at the Lakes?
AT&T 1050 employees
300
What are the USAA Founding Values?
Service, Loyalty, Honesty and Integrity
400
Who is the Chairman and CEO
Dilip R. Vellodi
400
What is our Northern Most Location
Sweden
400
FREE POINTS!!!!!!!!!!
400 FREE POINTS
400
Where is the HR office located?
Just inside the security doors and to the left before the stairs.
400
When was USAA founded?
1922
500
What type of industry is Sutherland Global Services in?
BPO
500
Where is one of our largest concentrations of BPO activity?
Philippines
500
Where was Sutherland Global Services Named Employer of the Year 2016
Philippines
500
Which parking lot are you allowed to park in?
BACK ONLY!!! :)
500
Which training group is going to be the best?
This one!!!!