FirstNet
CRU
FIBER
DTV Stream & Directv
National Promotion
100

How much are the 2 Firstnet Unlimited smartphone plans and what do they include?

$39.99 ( unlimited talk/text & data

$44.99 unlimited talk, text, data with mobile hotspot and tethering

100

How much credit can a customer received on an BYOD w/Port in and how are credits being applied? 

$100 Bill Credit 

Credit is being apply over the course of 12 months / $8.33

100

What speed does AT&T Fiber start at?

300 mbps

100

In what package of DIRECTV Stream HBO Max is included ?  

Premier Package 

100

What is the amount credit for next up upgrade offer ?

$350 in bill credits 

200

What are the Firstnet wireless Broadband rate plans for Firstnet Capable router or mobile hotpsot?

Up to 12mbps for $75/month with unlimited Data

Up to 25mbps for $100/month with unlimited Data

Up to 50mbps for $185/month with unlimited Data

Up to 100mbps for $225/month with unlimited Data

200

How many lines are required to summit request for an ACT credit & who you contact before you offer for approval? 

5 Lines minimum

Arsmi or Swat Mgr

200

What sets At&t Fiber speeds aside from the competition?

Symmetrical speeds 

200

How much is the Ultimate package with 1 box?

$109.99

200

Which device is 2$ a month on the tiered offer with a new line or upgrade?

moto g stylus 5 g 1$


samsung A13 5g


300

On a Firstnet & Family account, what is the discount that the family receives on their lines of service?

What is the BRE period for Firstnet Subscriber Paid lines?

25% discount applies to wireless voice lines


30 day BRE period

300

What are the requirements of the $100 Voice Activation  Offer and how is the credit broken down?

New line on installments on unlimited plan 


2.77$ x 36 months

300

What are the 4 No’s with Straight Foward Pricing?

No Annual Contracts

No price change at 12 months (for FIber)

No Equipment Fees

No Data Caps/Overages (for Fiber)

300

What are 3 requirements customers needs to sign up for DirecTV Stream? 

1- Credit Card 

2- Credit check for equipment lease 

3- High speed internet 

300

What is the signature offer that gives you 100$ port in credit? 

Military discount

* Applied as a $10 monthly credit for 10 months per ported line activated

400

What 3 Hospitals does every employee qualify for Firstnet in Florida ?

Orlando Health

Advent Health

Halifax

400

What is the Max lines you can Activate on a Sole Proprietorship on a new account? 

10 Lines 

400

How many WiFi extenders can you add to a Fiber order and whats the minimum sq ft for homes to suggest the extender?

5 Extenders for $10/month plus tax

1500 square feet or more

400

How much does customer have to pay for Unlimited- DVR Cloud service ?

$10

400

What is the prepaid port in offer? Name at least 2 phones

Samsung A03 39.99$

SAMSUNG A13 54.99$

 AT&T RADIANT MAX 5G 59.99$

MOTOROLA ONE 5G ACE 99$

Moto G Play 19.99$

Iphone SE 99.99$

Iphone 11 $199.99$

 

500

Why is important to check for affiliation codes before creating a FN account on Halo? Name 3.

1- Avoids eligibility verification because organization does that for them 

2- Faster Process 

3- Might qualify for Free Act Fee

500

What are some of the benefits of opening a business account? Name 3

1- Business device pricing & offers 

2-  Act Fee Waive

3- Signature Employee Benefits 

4- Dedicated Support 24/7 

500

What is the customer Cross Sale offer for Fiber? How much is the Reward card amount?

Existing Postpaid wireless and new Fiber 300 or higher speeds

Reward card amount is $300

500

Which TV package includes a Dish? 

Which TV service can you order food with from the TV?

Directv

Directv Stream

500

What are is the current lead promotion for tablets/watches/connected devices and how does it work?

Bogo Watches 

200$ off apple watches

430$ off Samsung watches

50% off chromebook