How much are the 2 Firstnet Unlimited smartphone plans and what do they include?
$39.99 ( unlimited talk/text & data
$44.99 unlimited talk, text, data with mobile hotspot and tethering
How much credit can a customer received on an BYOD w/Port in and how are credits being applied?
$100 Bill Credit
Credit is being apply over the course of 12 months / $8.33
What speed does AT&T Fiber start at?
300 mbps
In what package of DIRECTV Stream HBO Max is included ?
Premier Package
What is the amount credit for next up upgrade offer ?
$350 in bill credits
What are the Firstnet wireless Broadband rate plans for Firstnet Capable router or mobile hotpsot?
Up to 12mbps for $75/month with unlimited Data
Up to 25mbps for $100/month with unlimited Data
Up to 50mbps for $185/month with unlimited Data
Up to 100mbps for $225/month with unlimited Data
How many lines are required to summit request for an ACT credit & who you contact before you offer for approval?
5 Lines minimum
Arsmi or Swat Mgr
What sets At&t Fiber speeds aside from the competition?
Symmetrical speeds
How much is the Ultimate package with 1 box?
$109.99
Which device is 2$ a month on the tiered offer with a new line or upgrade?
moto g stylus 5 g 1$
samsung A13 5g
On a Firstnet & Family account, what is the discount that the family receives on their lines of service?
What is the BRE period for Firstnet Subscriber Paid lines?
25% discount applies to wireless voice lines
30 day BRE period
What are the requirements of the $100 Voice Activation Offer and how is the credit broken down?
New line on installments on unlimited plan
2.77$ x 36 months
What are the 4 No’s with Straight Foward Pricing?
No Annual Contracts
No price change at 12 months (for FIber)
No Equipment Fees
No Data Caps/Overages (for Fiber)
What are 3 requirements customers needs to sign up for DirecTV Stream?
1- Credit Card
2- Credit check for equipment lease
3- High speed internet
What is the signature offer that gives you 100$ port in credit?
Military discount
* Applied as a $10 monthly credit for 10 months per ported line activated
What 3 Hospitals does every employee qualify for Firstnet in Florida ?
Orlando Health
Advent Health
Halifax
What is the Max lines you can Activate on a Sole Proprietorship on a new account?
10 Lines
How many WiFi extenders can you add to a Fiber order and whats the minimum sq ft for homes to suggest the extender?
5 Extenders for $10/month plus tax
1500 square feet or more
How much does customer have to pay for Unlimited- DVR Cloud service ?
$10
What is the prepaid port in offer? Name at least 2 phones
Samsung A03 39.99$
SAMSUNG A13 54.99$
AT&T RADIANT MAX 5G 59.99$
MOTOROLA ONE 5G ACE 99$
Moto G Play 19.99$
Iphone SE 99.99$
Iphone 11 $199.99$
Why is important to check for affiliation codes before creating a FN account on Halo? Name 3.
1- Avoids eligibility verification because organization does that for them
2- Faster Process
3- Might qualify for Free Act Fee
What are some of the benefits of opening a business account? Name 3
1- Business device pricing & offers
2- Act Fee Waive
3- Signature Employee Benefits
4- Dedicated Support 24/7
What is the customer Cross Sale offer for Fiber? How much is the Reward card amount?
Existing Postpaid wireless and new Fiber 300 or higher speeds
Reward card amount is $300
Which TV package includes a Dish?
Which TV service can you order food with from the TV?
Directv
Directv Stream
What are is the current lead promotion for tablets/watches/connected devices and how does it work?
Bogo Watches
200$ off apple watches
430$ off Samsung watches
50% off chromebook