Your Job
Your Pay and Benefits
Holidays, Leaves and Absences
Resolving Workplace Conflicts
Conduct, Work Rules and Guidelines
100

When must you present a doctor's note to your supervisor from a healthcare provider licensed in the United States?

1. If you are off of work for 3 days or more in a row

2. You had previously made a request for the same time off and it was denied

3. You are absent without pre-approval, the day before or after a holiday, or approved absence 

100

How often are you paid at SWK?

Bi-weekly- 16th and 1st

100

If a holiday lands on a Saturday, when does SWK observe it?

Friday

100

Policy that allows you to speak freely to any member of management regarding concerns, questions or suggestions. 

Open door policy

100

Staff (A) tells staff (B) that he/she heard staff (C) telling other staff about staff (B)'s personal life. What SWK work place rule are they breaking?

17. Do not spread rumors, malicious gossip, or false accusations about Southwest Key, its clients, funding sources, employees, or others.

200

After how many minutes are you considered tardy?

5 minutes

200

What Requires action (dimensions) for your benefit enrollment

1. Health Insurance

2. Dental Insurance

3. Vision care

4. FSA (flexible spending account)

5. Voluntary benefits 

200

What is Merit Leave?

A reward and incentive for unique and outstanding performance. 

200

Who is responsible to report violations or suspected violations of laws or violations of policies regarding accounting internal accounting controls and auditing matters and/or SWK policy?

It is the responsibility of all Southwest Key employees

200

What is the Zero Tolerance Policy?

No tolerance for any type of abuse or neglect, to include, verbal, sexual, physical or emotional.

300

What is considered excessive tardiness?

2 or more times in a period of 4 week

300

When are regular full time employees eligible for health, dental and vision insurance?

Immediately upon hire 

300

What are some reasons you can apply for FMLA

For the birth and care of a newborn child of the employee

For placement with the employee of a son or daughter for adoption or foster care

To care for an immediate family member (spouse, child or parent) of the employee with a serious health condition 

To take medical leave when the employee is unable to perform an essential function of his/her job because of the employee’s serious health condition

300

What does a formal grievance have to state?

(1) the subject matter of the complaint; (2) all pertinent facts; (3) any specific policy, procedure or rule upon which you are relying; and (4) a suggested remedy or solution.

300

What does insubordination include?

refusal or deliberate failure to follow a reasonable instruction of, or abusive conduct toward, a supervisor or management, or refusal to perform designated job duties

400

What does it mean to be employed at will?

1.You are free to leave to organization, whenever you choose for any reason

2.SWK has the same right to do the same, with or without notice, with or without cause

400

What leave plan offers payments for up to 11 weeks?

Short Term Disability Plan

400

How much time are you eligible to take off for Jury Duty?

Up to 2 weeks, paid leave, during the calendar year

400

How many ways children have to file complaints?

3

verbal

written

direct line

400

Are SWK employees allowed to have outside employment?

Southwest Key has no objection to an employee holding another job as long as he or she can effectively meet the performance standards for his or her position with the organization and it does not present any type of conflict of interest with operations.

500

Personal statement that you worked a certain number of hours

Timecard/Timesheet

500

Up to how many hours of personal leave can you cash out?

80 hours

500

How many children's grievance boxes are in the program?

31
500

A written decision on an appeal to a workplace grievance will be issued to you, usually after how many days?

Generally, 15 business days

500

What does harassment include at SWK?

Harassment includes any unwelcome conduct that is offensive, intimidating, humiliating, or threatening, whether visual (such as offensive posters, symbols, cartoons, drawings, computer displays, or emails), verbal (such as slurs, jokes, insults, epithets, gestures, or teasing), or physical (such as physically threatening another person, blocking someone’s way). Because it is difficult to define harassment, employees are expected to behave at all times in a professional and respectful manner.