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TSR
100

Essential instructions for resetting key components of your solar system, such as the solar breakers, solar meter, and solar inverter.

What is a Power Cycling Guide?

100

Detailed analysis used in solar energy design to determine how much sunlight different areas of a roof or location receive over time 

What is a Shade Report

100

Homeowner reporting error codes/red flashing light 

What is Inverter Failure 

100

The device is no longer transmitting data to the monitoring system 

What is Offline Meter

100

The timeframe a customer is granted from approval date to ensure compliance. 

What is 30 days

200

When the solar system is not generating kilowatts

What is Zero Generation

200

Can be caused by shading from nearby objects or structures.

What is Underproduction 

200

Houses work orders, system updates, and communication between AO and SP's

What is Site Tracker

200

Charge to disconnect a system due to a delinquent balance 

What is $100?

200

Service charge a NJ customer would be subject to.

What is $350 per panel, plus additional costs

300
Number of days the system must be zero gen

What is 15 consecutive days

300

Underproduction's 1st Requirement 

What is SWC

300

Monitoring System used by AO & BO

What is Enphase/Solar Edge/Locus NOC 

300

Its primary function is to convert the direct current (DC) electricity produced by solar panels into Alternating Current (AC) electricity.

What is an Inverter?

300

Facilitating all scheduling 

Who is Asset Operations

400

System used to verify daily PRODUCTION

What is Power BI?

400

Requires 'Fire Report'

What is Damage & Fire

400

Director of Asset Operations

Who is Chelsey Bunch

400

Meters relying on hardwired connection 

What is a non-cell meter?

400

In the event of home remodeling or roof repair. 

What is a Temporary System Removal 

500

Situation forcing homeowner to rely on the electrical grid for power instead of utilizing the energy generated by the solar panels. 

What is Zero Gen

500

Customer is liable for covering this expense for repairs 

What is Critter Damage 

500

Program where customers can receive credits for excess electricity 

What is Net Metering programs? 

500

Device used to measure energy output from solar panels. 

What is a Solar Meter?

500

Covers administration, agreement processing, and tracking to ensure proper system reinstallation 

What is $165 TSR Fee?