Rent Dynamics
Yardi/Rent Cafe
BPM
Sightplan
100

When should calls be processed?

As they are taken. Rent dynamics should be open all the time. 

100

Where is our corporate office based?

Salt Lake City, Utah. 

100

What is bridges standard on addressing service requests?

All service requests must be addressed within 24 hours. 

200

What is Bridges expectation when responding to emails? 

All emails flowing through Rent dynamics should be processed within 30 minutes. 

200

How does Bridge expect it should take from application to lease signing?

72 hours. 

200

What does BVM stand for and how is it mainly used?

BVM stands for Bridge Value Manager and is used as our pricing system.

300

What function in Rent Café can I use to potentially increase the turn out at my resident events?

The RSVP Function. 

400

True or False. A duplicate lead must be merged in Yardi in order for them to reflect correctly in Rent dynamics?

False. All lead merges must be done in Rent dynamics. 

400

What must be checked before an application is approved and if not can no longer be adjusted and may affect a commission of one of my associates?

The show option must be reviewed to ensure Forced Show is not there. Once approved, it can not be changed. 

400

What is BPM new branding logo and what are the four pillars?

Expect the exceptional. Service. Experience. Accountability. Quality.