P&L
Less than 3.5%, dental supplies, hand pieces, instruments, small equipment, bone graft
What is Professional supplies?
Build rapport, patient confirmation, share excitement
Shows yesterday, today and tomorrow
Always striving for mastery and focusing on the results
What is Achieve?
What is a D personlity?
Less than 5%, preferred & non-preferred
What is lab fees?
You have a BIG hole in your tooth
What is Dr. Closing?
Follow up calls
What is 2x2x2?
Having fun together an celebrating everyone's success no matter how small it may be
What is celebrate?
Use lots of excuses, a cheerleader
What is a I personality?
18% - 20%
What is salaries?
Collecting patient's name, address, phone number, insurance information
What is Service SWOT/NP Call Summary?
Balances over 30 days
What is courtesy calls?
Work/life balance
What is balance?
Processing, research, debate
What is a C personality?
Hand piece/equipment repairs, lawn care, landscaping, general maintenance
What is repairs and maintenance?
What is DBM/ET?
What is a new patient?
Staying open, positive and flexible while utilizing the hd systems daily
What is execute?
What is a S personality?
Direct mail, postcard, yellow pages, radio/tv, magazines, newspapers, promo items,
What is marketing?
This dot is often missed but closes treatment
What is smile SWOT?
Yesterday, today and tomorrow
What is YT2?
Better focus on the schedule to work harder and smarter
What is Collaborate?
What is the stages of change?