Drivers of Organizational Change
What is the main internal driver of organizational change?
Leadership decisions and company strategy.
What does the "P" in PESTLE stand for?
Political
What does ‘Kaizen’ mean in English?
Continuous improvement.
What is the main goal of Six Sigma?
To reduce defects and improve process efficiency.
What does a Gantt chart display?
A project timeline with tasks and deadlines.
How can employee resistance impact organizational change?
It can slow down or derail the change process if not managed effectively.
How does economic inflation affect businesses?
It increases costs of materials and wages, reducing profit margins.
What is the key focus of Total Quality Management (TQM)?
Customer satisfaction through consistent quality improvements.
What are the five phases of the Six Sigma DMAIC approach?
Define, Measure, Analyze, Improve, Control.
How do flowcharts help businesses improve efficiency?
They visualize processes, helping identify inefficiencies and bottlenecks.
Name two key drivers of organizational change that are related to technology.
Digital transformation and automation.
Give an example of how a legal factor in PESTLE can impact a business. Data protection laws.
Data protection laws (e.g., GDPR) can require businesses to change how they handle customer data.
How does Kaizen improve employee productivity?
It encourages small, daily improvements and employee participation in problem-solving.
What type of projects is PRINCE2 most commonly used for?
Large-scale, structured projects with clear roles and stages.
What is the main benefit of using Gantt charts in project management?
They provide a clear schedule and help teams track progress.
How does globalization act as a driver of organizational change?
It forces businesses to adapt to new markets, competition, and cultural differences.
Why is the ‘Technological’ factor in PESTLE analysis important for businesses?
It influences innovation, competitiveness, and operational efficiency.
Name two benefits of implementing TQM in a business.
Higher customer satisfaction and reduced waste/costs.
How does Six Sigma use statistical analysis to improve processes?
It identifies variations and defects in processes to implement targeted improvements.
Name two key elements every flowchart should have.
Decision points and process steps.
Explain how a company’s financial health influences its ability to implement change.
A strong financial position allows for investment in innovation and restructuring, whereas financial struggles may limit resources for change initiatives.
Explain how environmental factors in PESTLE impact long-term business strategy.
Businesses must adopt sustainable practices, comply with regulations, and address consumer expectations on environmental responsibility.
How do businesses measure the success of continuous improvement efforts?
Through KPIs such as defect rates, customer feedback, and efficiency metrics.
What is the role of a PRINCE2 project board?
It provides oversight, approves stages, and ensures the project aligns with business objectives.
How can Gantt charts help in resource management?
They show task dependencies, allowing businesses to allocate resources effectively and avoid scheduling conflicts.