Show:
Handsets
Features
Rate Plans
Network
Handset feat / Apps
100
What handsets currently offer 4G?
What handsets currently offer 4G? Samsung Galaxy 4G, G2X, MyTouch 4G & Samsung Sidekick 4G.
100
What is the price for TMOB Family Texting and how much is included + how much is Family Texting for ATT/VZ
$20 Unlimited / Att & VZ $30
100
TRIPLE POINTS FOR THIS ANSWER!!! If you sold a 3000 min family plan w/ 5 smartphones how much GPD goes to your kiosk & how much commision do you make? Both answers needed.
Line 1 - $70 GPD Line 2 - $70 GPD Line 3 - $40 GPD Line 4 - $40 GPD Line 5 - $40 GPD Family text - $10 GPD SmartWeb unlimited - $10 GPD ($10 x 5 = $50) That's $320 GPD in one transaction!!! post paids - $20 ($20 x 5 = $100) SmartWeb unlimited - $10 ($10 x 5 = $50) Family text - $10 That's $160 of commission in your pocket for one transaction!
100
What technology does T-Mobile use for it's Voice/Data Network?
GSM Global Systems for Mobile Communication
100
What app allows customers to keep track of Minutes, Text and Data Usage. View Rate Plan and Services along with Usage Reminders?
T-Mobile MyAccount
200
Which device has GPS navigation that operates completely independant of network data?
Nokia Astound
200
What is the cost for Tethering and what is required?
$15 on top of the $30 Unlimited
200
Customer wants (3) Lines and wants to share 1,500 minutes. (2) are Smartphones and want Unlimited Data. What will the monthly cost be?
$79.99 + 9.99 + $30 +30 = $149.98
200
What 3 locations should you perform a coverage check on? What Network Enchancing Technology should you position to all customers?
Work, Live and Play. WiFi Calling!
200
What Handsets allow for Wi-Fi Calling?
SamsungGalaxy 4G, Samsung Sidekick, MyTouch 4G, Nokia Astound and Blackberry.
300
What handset has a water/scratch resistant body yet remains stylish? What is theprice for it on New lines 1-2?
Motorola Defy: New 1-2 = $19.99
300
What are the (4) web plans available and how much do they offer?
$10 - 200MB (Promo) / $15 - 200MB / $20 w/ 3000 min / $30 - Unlimited
300
What is the "Truly Unlimited Plan" and the Family "Do More Plan"? Need Prices and Amounts.
$79.99 = Unlimited Voice/Text and Smart Web. $149.99 = 3,000 Voice, Unlim Text and Smart Web for 2 lines.
300
How many Cities and People does T-Mobile 4G cover?
167 Cities and over 220 Million Customers!
300
What application can a user use to store files (pdf, excell, videos, music) on their desktop computer but still have remote access on their smartphone device without using any internal memory?
Dropbox
400
What handsets offer a 1GHz Processor? Need name of handsets and name of procecessor.
Samsung Galaxy 4G / Sidekick Android - Hummingbird MyTouch 4G - Snapdragon
400
How much is International Talk/Text on the "Truly Unlimited" & "Do More" Plan and how many countires can you call and text?
$10 to call 50 countries (Landlines) and text over 220 countries.
400
Customer wants (4) lines. They are looking for 3,000 minutes and Family Text. (2) are Smartphones and want Unlimited Data. (1) line needs International Talk/Text and HotSpot capabilites. What will the cost be?
$149.99 (3,000 Minutes/Unlim Txt/Unlim Web) +$5 (AAL) +$5 (AAL) +$15 (HotSpot) +$10 (Int Talk/Text) = $184.99
400
What technology does T-Mobile use for its 4G network? What are the current theoretical speeds now and later this year?
HSPA (High Speed Packet Access) and 21Mbps in Bay Area and 42Mbps coming late Summer! SF already has 42mbps launched
400
According to Nationwide reports for all carriers, what is the #1 reason a customer calls customer care after leaving the store?
Setting up Email on device. Customer are 50% more likely to cancel/return device because they had to call customer care.
500
G2X contains the processor from which gaming system?
XBOX (original)
500
What is Bobsled by T-Mobile? What device do you carry that has it auto-installed?
One-touch calling to their Facebook friends from a personal computer/tablet/phone through the Facebook chat window. Samsung Sidekick has it auto-installed.
500
Customer wants (2) lines with Unlimited Everything (Voice,Text and SmartPhone Web). What is the best option for them?
(2) Individual "Truly Unlimited Plans" $79.99 +$79.99 = $159.98
500
What is different about T-Mobile's Wi-Fi calling feature on the Smartphones you currently carry? How is it different than other carriers?
UMA feature. Uses wireless router for cell tower.
500
DOUBLE POINTS ON THIS QUESTION! 3 TEAMS CAN GUESS (2 of the teams with the lowest score) How many Apps are now available in the "Market"?
As of April 4th, Android has 256,545 Applications.