Internet
What Are all the Fiber speeds?
What is
300 MB
500 MB
1 GiG
2 and 5 GiG
What bucket is the S23 FE in and how much is the discount?
What is
Samsung no trade in bucket
discount is $5
Explain the three types of days?
What is
attitude day
grind day
dream day
What is the call of action?
What is
port credit = $250 / 6.95 a month each line
new line credit= $100 / 2.78 a month each line
What are 4 Incentives I can get for signing up for Fiber Internet?
What is
no annual contract
Gift cards
No data caps
free installation
paid cancellation
If I had a iPhone 11, what bucket, phone, and credit would I get?
What is the
Apple no trade in bucket
iphone 14
no credit
Explain the LOAS?
What is
200 25
100 15
50 5
40 2-3
True or false you will always get waived activation fees for ports and new lines?
What is
false
only for ports you can receive activation fees unless u do AARP
What are the two gift cards that is given for Fiber Internet? and which speeds get which Gift card?
What is
$200 and $250 Gift card
300 - 500 = $200
1 GIG and up = $250
grandma Mary is looking for her first smart phone, which phone would you suggest to best help her?
What is
Samsung A14
has easy mode
Explain the 8 successful work habit?
what is
Have A Great ATTITUDE
Be On Time
Come Prepared
Work a Full Day
Work Your Territory
Maintain Your Attitude
Know your “WHY” and where you’re going
TAKE CONTROL
What are the 4 careers that are eligible for the appreciation offers?
What is
doctor
military/vet
teacher
nurse
Explain what is FIBER HSI? And draw it out I’m a visual learner
What is
a direct line to your home
and not a cable through the whole block
If I had a iPhone 12 Pro Max what bucket, phone, and credit would I receive
What is the
Apple trade in bucket
15 pro max
$1,000 credit
Explain pacts
What is
P. Proration- depending on when they activate, they would have to pay for that and that next month.
A. Activation fees- they would have to pay activation fees first bill $30 each phone.
C. Credits- credit takes 2-3 Billings cycle, say 3-4 billing cycle in case.
T.Trade ins- they have 30 days to trade in their phones, tell the customer 15 days the sooner the better.
S. Survey- after customer activates the phone they get a survey which you should always have the best in class customer service because it helps both sides.
explain the AARP Discount?
What is
Premuim for extra
waived activation fees
pay $12 for the year
also receive extra benefits from aarp
What are the prices to all Internets
What is
25 - 100 = $55 / $65
300 = $55
500 = $65
1 GIG = $80
2 GIG = $150
5 GIG = $250
If I had a broken iphone 13 pro max what bucket, phone, and credit would I receive
what is
iPhone trade in bucket
15 pro max
$830 credit
What is F.U.J.I
F.U.J.I., which are the four factors for building more impulse.
"F" - stands for fear of loss. We break this into product and event loss. Product would be, "after today the iPhone 13 will not be this price”. Event would be, "this event is only going on for today so you don’t want to miss out”
"U"- stands for urgency because people are in a hurry and so are we. This means, make yourself look busy, move the yes's and drop the no's. Use today , today , today all out your hook, pitch , and close.
"J" - stands for the jones effect. People want what everyone else has. We break this into passive and active. Passive is our "last lady story." Active is we impulse the first person, and they impulse the second person. This can also be called a buying frenzy.
"I" - stands for indifference. We are not sales people, but we are promoters. A yes or no is not going to make or break our day.
What is the all in one deal with ATT?
What is
bundling wireless + internet
get $20 off the internet