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Pharmacy
Claims
CAMS
Cdes
Commitments
100
What SOP would you use to answer your Pharmacy questions
What is Pharmacy Call Handling SOP
100
what tab do you look under to find CPT codes for claims
What is service lines
100
why would we go to CAMS
What is spending account information
100
what system would you use to look up CPT Codes
What is KL
100
what is the name of the SOP you would use to find a list of Commitment codes
What is Advocate4Me (A4Me) Initial Commitment Process Standard Operating Procedure (SOP
200
Who do you call if you have a Pharmacy question
What is Optum Assist
200
how many EOB's can we send out real time
What is less than 3
200
what SOP would you use for Cams help
What is CAMS call Handing SOP / CAMS Job Aid
200
define code J1100
What is Injection, dexamethosone sodium phosphate, 1 mg
200
what commitment code would you use for Out Of Pocket Life Time Max Audits
What is G
300
is Adderall 20mg covered
What is No, Plan/Benefit Exclusion
300
what are the two ways a member can get an international claim transmittal form
What is
myuhc.com
or we can route it out
300
Member needs replacement spending card where do we connect the member
What is VCC wildcard
300
what benefit does 99284 fall under in ibaag
What is Emergency Health Services Outpatient
300
what is the TAT for the commitment code F
What is 30
400
RX claim rejected for no prior authorization, what code will you see
What is reject 75
400
where would you route complex claims
What is UNET RR2 225, NTNL TEAM/NMODL RR2, HEATLH ADVISOR HEA
400
who determines what expenses can be paid with FSA
What is irs
400
based off code 81002, how many units can a doc bill for in one day
What is two
400
When collecting the callback information from the member, explain the authentication process, what is the authentication process
What is we will ask him or her to verify his or her date of birth, name,address on file for security purposes.
500
What does BIN stand for
What is Bank Identification Number
500
why would a claim be denied with SF or Closed with 7Y
What is COB missing
500
for dependent care FSA what age does your child have to be to use this benefit
What is under the age of 13
500
How is code A4334 covered
What is Deny Contract/Coverage
500
what tab in iset would you be under to see if you have any commitments
What is home / My home