Case types
Eviction
Utilities
2024 unit meetings
Interviews
100

A single person

What is case type 16

100

What is the form called that a person signs to pay us back the money for an eviction 

What is the Emergency Safety Net Assistance shelter arrears repayment agreement  (LDSS-5058)

100

If a client is not shut off, what is the first step the client needs to do

What is complete a financial or deferred payment agreement with the utility company

100

In May's unit meeting; what process transferred from the processor back to the interviewer

What is the SNAP interview

100

When you receive a non-waiter, when does it have to be scheduled by

What is 7 business days

200

A family case

What is case type 11

200

What do you need from clients with families to determine if they are EAF or ESNA

What is a statement on why they fell behind in rent

200

How many days do you give the client on the 1278B

What is 6 business days

200

In April's unit meeting: A Homeless/ESNA applicants with a past PX/MX sanction needs to attend what prior to meeting with housing

What is a Northpointe assessment

200

If a client came here from another NYS county, what form do you complete

What is DFR paperwork

300

A drug alcohol family case

What is case type 12

300

How many months do we pay up too for an ESNA or an EAF client

What is up to 6 months

300

What form does a client sign if they will owe us the money back

Utility Arrears repayment agreement (1256)

300

In March's unit meeting; what form must be completed for clients with employment code 16, 20 or 27 at interview 

What is 4826C

300

If a client moves here from another state, what form do you send out and to where

What is out of state inquiry (1254)

400

A drug alcohol single person 

What is case type 17

400

How many months do we pay for an EAA client

What is up to 4 months

400

If you go over financial with client an they are a postive cash flow, what do you do

What is, you mark box on financial referring them back to the utility company 
400

In February's unit meeting; after what time of the day should a full TA interview not be completed

What is 2pm 

400

If a client states that they can't work, what 2 pages need to match from the application

What is pages 10 and 13

500

A family case with 61 months of assistance and employment code 20

What is case type 17

500

Does EAA rent arrear payment have to be consecutive 

What is no 

500

When completing the financial statement, what credit do we allow for the personal needs allowance

What is $45 per person

500

In January's unit meeting; What form is needed at case openings that pretains to the client's employment code

What is 5062A

500

When completing an expedites snap screening sheet, what is the amount given if heat is not in their name, but client is responsible for non-heat

What is $332