AEP SharePoint
ORC/Phenom
Client Information
Hiring
Misc.
100

Where would you find offer due dates for a new requisition?

What is Timelines 2026

100

This AI-powered platform enhances the candidate experience through career sites, chatbots, and CRM tools.

What is Phenom?

100

These two clients operate 365 days a year.

What is Health Equity & Amwell?

100

Candidate’s camera kept going off and you can hear others in the back 10 years customer service including call center and lives in Tennessee

What is no hire?

100

Daily metrics need to be submitted by this time each day when we are hiring.

What is COB each day?

200

This is a document all hires need to sign off on that includes hours of operation, security policy, training length, etc.

What is Post Offer Checklist?

200

A job opening approved and posted for candidates.

What is a Requisition?

200

These clients have the Conduent Standard Internet Speed Test.

Who is Dominion & Amwell?

200

Candidate explained their call center experience well, has worked in healthcare for 20+ years and lives in Nevada

What is Hire?

200

Submitting the MS Form created, entering time in GEMS, once approved and notified proceed and automatically added to calendar.

What is the new Time Off Request process?

300

A candidate is worried about the video monitoring—what document would you use to give them more information?

What is Aetna Work from Home Monitoring?

300

Information candidate needs to complete along with the assessments to move forward in the process.

What is Client Specific Pre-Screening Questions?

300

This client handles HSA contributions, distributions, and account setup 

Who is Health Equity?

300

Candidate interviewed well has 2 years of customer service and lives in Maine

What is no hire?

300

Daily Metrics are set each year for our goals to reach. Indicate what that goal would be per recruiter to reach daily.

What is 7 interviews a day and 4 offers a day?

400

Under which SharePoint section would you find religious accommodation requests?

What is Useful Links?

400

This Oracle Status means a candidate has accepted an offer.

What is offer accepted?

400

This client has a monetary incentive once you hit production.

Who is Centerwell-PR?

400

This is the length of time given to TA to conduct interviews and extend all offers.

What is two weeks?

400

The most up-to-date background information is found at this location for any changes to background packages.

What is the Background Matrix located in the TA Resources Home Page under work instructions?

500

What is the phone number for IT Support?

What is 833-275-4457?

500

Phenom typically serves as the front-end experience, while Oracle serves as this system.

What is System of Record?

500

This client recently had a pay change. What was the rate & who is the client.

What is $16.65 & Health Equity

500

This CET acronym (WFS2) means that the candidate is in what part of the process.

What is Pending I9?

500

This is where Global Process Standardization (GPS) is housed to review process changes.

What is TA Resources Home Page, in GPS Section under Work Instructions.