Snowball and Collateral Contacts
Trauma/Interventions
Code of Ethics
HR and Compliance
Documentation
100

When should staff use collateral contacts for clients treatment?

When its Clinically/ medically necessary

100

What does ACE stand for?

Adverse Childhood Experiences 


100

T/F: RFS Employees should show physical affection to clients. 

False

100

RFS is nationally accredited by....

CARF (Commission on Accreditation of Rehabilitation Facilities)

100

What 2 reasons should CPST service be billed by a TBS/Therapy provider?

Linkage/Referral & symptom monitoring

200

T/F: A collateral contact is an individual who plays a significant role in the client's life/ treatment.

True

200

T/F: TBS providers can provide therapy services.

False. 

200

T/F: You should discuss and review boundaries throughout treatment, even if it was originally identified at beginning of treatment.

True, clients may benefit from as needed reminders of boundaries.

200

What is the timeline staff have to reach out to the training leader if you have preplanned time off and need to request an alternative training/supervision date?

24 hours after it was scheduled 

200

If client wasn't present for a collateral contact note, should progress section be filled out?

Yes. Document progress or lack of, identified by collateral, or interventions coordinated upon to assist client's progress.

300

What document do we use to drive clinical conversations with our client in individual sessions?

The Treatment plan 

300

Which intervention will work well for a child diagnosed with ODD?

  1. Yelling at them
  2. Focusing on the negative behaviors
  3. Rewarding positive behaviors
  4. Ignore their strong emotions

C. Rewarding positive Behaviors

300

Who should you contact if facing an ethical dilemma?

PM or Supervisor 

300

Definition for: Overutilization of services that directly or indirectly result in unnecessary costs to the insurance program

What is PHI (Protective Health Information)?

300

What info goes in the “Presenting Problem” section of a clients treatment plan?

The diagnosis 
400

T/F: Per RFS ROIs, we are able to share client's diagnosis with teachers.

False: Per the ROI we can share progress and TX Plan information. Symptoms!

400

The Definition for, Overwhelming experience our body can not cope with or return to emotion regulation.

What is Trauma?

400

What 2 documents are able to be printed by us Clinicians and provided to a client/guardian?

Personal safety plan and Treatment plan 

400

What are the only 3 instances where unpaid time is allowed?

Weather closures, approved FMLA, new hire probationary period (preplanned)

400

What info gets included on the collaboration page of a tx plan?

Client's progress, reasoning for update/review, collaboration with client and guardian, whether they denied or received a copy of plan.

500

Why is it important we engage with collateral contacts for client's treatment?

1.It helps with Assessment and treatment planning

2. We work with minors

3. It paints an overall better clinical picture 

500

Which set of symptoms includes avoiding thoughts, feelings, activities, or situations associated with trauma?

Avoidance and Numbing

500

When is it appropriate to break a client’s confidentiality or self-determination?

When there is a risk to themselves or others

500

Definition for Overutilization of services that directly or indirectly result in unnecessary costs to the insurance program

What is waste? 

500

Who can bill on Coordination with Therapist and what is the max time you can bill? 

TBS providers and 15 minutes per client or an hour max for the week.