FOOD Safety
Taco Bell /B&G History
Customer Service
CORE
Line Fundamentals
100

What is the number one thing to prevent food borne illness?

Handwashing

100

When was Taco Bell Founded?

1962

100

What is the first thing to do when a customer enters Taco Bell?

Welcome to Taco Bell

100

What is the internal temperature for hot food?

165

100

How many seconds to grill any food?

17 seconds

200

What is FIFO?

First in first out

200

Who are the owners of B&G Foods?

Mrs Brenda and Mr Gregory Hamers Sr.

200

What are the number one complaints we had last month?

Mild sauce

build your own craving box

nacho chips and cheese

bean burrito 

avocado ranch


200

What must you do after you have place food in pan?

Check temperature 

200

What is the pattern you make on quesadillas and burritos?

Z pattern

300

What is the range of cold food?

33-40

300

In what city did B&G foods started?  

Morgan city 

300

What are top two complaints theme for Period 9?

Missing items 

wrong ingredients

300

Name At least three automatic fails?

Hand washing

no hot water

rodents

cross contamination 

equipment not own when serving food

300

how many seconds do flatbread warm for?

20 seconds on rough side and 10 sec on flat side

400

How many times should you change your gloves on one shift?

12 -15 times

400

How many locations do Taco Bell own?

6,407

400

What category are the most complaints in?

Digital complaints 

400

What is CORE?

A highly effective customer experience which delivers world class experience the Taco Bell way.  Which focus customer experience by mystery shop,  BOH, line fundamentals, operations and food safety.

400

How long does it take for bean to rehydrate?

45 min

500

What is the danger zone temperatures where Food grows rapidly that cause illnesses?

40 to 140 F

500

In the early 90s, who was the face of Taco Bell?  And what was the slogan?

Gidget, “Yo quiero Taco Bell”

500

What does acronym BLAST?

Believe 

Listen

Apologize

Satisfy

Thank you

500

What are the 4 categories for CORE?

Serving up Mas
Kitchen 101

Right People, Right team
The Brand Experience 

500

What is the correct way to build a crunch wrap and shape ?

12 inch flour, 1 scoop beef and two pumps of nachos cheese, Tostado twist, sour cream in circle, 4 finger of lettuce, and two finger pinch of tomatoes. Pentagon 6 equal side