Core
What is the procedure for grilling a flour tortilla?
5 seconds each side
How long do you have to greet and re-greet a customer?
5 Seconds
10 seconds
What position is an MIC not allowed to work?
Starter
How often do we stir grilled chicken on the line?
Once an hour
During what daypart should carryover be used?
Lunch
What is the procedure for "triple checking"?
Confirm order at the speaker
Finisher checks order
Cashier confirms number of items
How long should a customer be at the speaker?
50 seconds
This tool is my guide to running a successful shift?
MIC Routine
What is the hold time for bottled sauces on the line?
8 hours
What is the procedure to calibrate a thermometer?
16oz cup 1/4th cup water
fill with ice
wait 1 min
insert thermometer
Temp should be 30-34 degrees
Causes an immediate 10 point deduction
Order accuracy
What is the total speed goal?
Taco Bell- 3:30
PSTB- 3:45
What should be done when you first arrive for your shift?
BoH shift change
Assessment of each zone
Review deployment chart
Plan and assign breaks
Review and schedule training plans
Complete food safety checklist
Post daily goals and use SWS form
All dishes cleaned
How do you ensure that a quesadilla is cut into 4 equal pieces?
What is the first thing you do after you take food out of the rethermalizer?
Take the temperature
What is required to earn the 5 bonus points?
Perfect food
Roundup
Perfect hospitality
T/F
The driver wait time goal is 3 minutes.
True
T/F
If someone goes on break, it is okay to have someone else use their register until they get back.
False
What is the correct procedure for prepping beans?
*See standard card*
T/F
Its acceptable to change gloves without washing hands if you didn't touch anything.
False
What concentration should the sanitizing solution be kept at?
200ppm
What is T.R.E.D.?
Target setting
Rush ready
Equipment
Deployment
When is a 30 minute break required to be taken.
Before the 5th hour
What are 3 reasons food doesn't meet temperature?
Not following procedures
-all ingredients brought out at once
-thermometer not calibrated
-overfilling pans
-product left out too long
-expired product
What do you do when the Bunn water isn't working?
Put water in pan and put pan into rethermalizer
*see emergency procedure sheet*