Show:
TalentReef
SWS
ICOS
Staffing
Labor
100
If the employee gets hired and completes everything on TalentReef, what is the percentage it should show before the manager completes their part?
What is -56%
100
What five day parts does your timer automatically print out & give the windows speed goals for each day part?
What is - Open-11AM -75 11AM-2PM -50 2PM-5PM -75 5PM-8PM -75 8PM-Close -75
100
How do you verify the inventory count at opening and closing?
What is - RGM states that the counts are completed daily and entered into the system at night, then verified in the morning by opening manager using the daily count sheet.
100
What percent staffed are we at, at the TM level currently?
What is - 75%
100
What is the proper date & time for the upcoming weeks schedule
What is - Today 6/23/2016 by 5PM
200
After how many days of waiting for a response from E-Verify should you contact customer support?
What is - 30 days
200
What is our SWS model & describe each step in detail?
What is - TRED
200
What is the range for ICOS for the current period?
What is - TB -1.2 to -2.8 TPx -1.20 to -2.83 KT -1.2 to -4.08
200
What was the highest Rolling 4 period turnover % for period 3-6?
What is - 364%
200
What is the company target for turnover & why does turnover negatively impact your labor percent?
What is - <100
300
What is the difference between Onboarding 100% and Complete 100%?
What is - Reporting to payroll
300
What 3 things can you do when there is a bottleneck on the production line?
What is -Verify you've deployed correctly -coach to build speed on the line -Check that ingredients are prepared and ready
300
What are 3 things you could do if you had inaccurate count?
What is - Spot-check weight of cases of costly items -Complete one count as a management team to review consistent accuracy of inventory counts -Keep stock area organized, labeled and clean - Use calibrated scales to measure prepped items that go into a recipe -Set up your inventory count sheet with items listed by location for efficiency and accuracy -RGM should close period end
300
External hires are _________times the cost of internal promote.
What is - 1.7
300
What 3 steps regarding scheduling cause labor variance?
What is -Forecasting -Scheduling -Execution
400
What should you have in order to change the status from Onboarding to Complete?
What is - Have all check marks and 100%
400
What are 3 things you can do if the DT window time is too long?
What is - Verify you've deployed correctly -Coach cashier to be quick and polite -Coach cashier to be energetic and fast -Process credit cards faster
400
What are 4 things you could do if you had a theft issue?
What is - Never allow another person to work your cash register -Monitor back area for used wraps and open sauce packets -Track deletions, voids and cash overage/shortages -Monitor average check fluctuation on dayparts -Break down all boxes before throwing them into the dumpster -Follow all security procedures -Keep back area organized
400
What is the #1 thing millennials are looking for in a job?
What is - Good work/life balance
400
List 3 action steps used to manage D/T report?
What is - Pull D/T review -Review Scheduling -Research discrepancies, review LVR
500
If the employee receives a DHS notice, what should they do?
What is - Call the Toll-Free number on the referral letter and follow the instructions.
500
What 3 things can you do when there is a bottleneck on the production line?
What is -Make sure the steamer is communicates orders so stuffer does not have to read the monitor -Evaluate the stuffer's performance & coach for faster service -Make sure stuffer station is set up for efficiency -Replace ingredients when pans are 1/2-full -Make sure cheese pump & cheese melter work correctly -Slide deploy the steamer and wrapper to assist the stuffer
500
Name 5 things you can do to control ICOS?
What is - Accurate Inventory count -Employee and manager meals recorded -Monitor Voids -Proper portioning -Control Theft -Prvent Product transfer errors -Eliminate waste -Properly verify all deliveries -Keep Deletions in line
500
By 2020 what percentage of the workforce will be millennials?
What is - 50%
500
Describe the forecasting process using the current forecast model.
What is - Review last 4 weeks sales/holidays Review last 4 weeks Transactions Anticipate impact of upcoming events