Learning
You need to make sure that there is ______ __ _______ to ensure that learning has taken place.
Transfer of knowledge
This emphasizes that people learn by observing other persons who they believe are credible and knowledgeable.
Social Learning
It is important to identify the desired outcome of a training exercise. This is called the
Objective or
Learning Outcome/ Objective
What would be the best seating arrangement to encourage dialogue in a training setting?
Horseshoe arrangement
____________ evaluation refers to evaluation of training that takes place during program design and development where _________ evaluation refers to the overall impact and extent to which trainees have changed as a result of the training
Formative
Summative
The opportunity for ________ makes the learning more meaningful for students.
Feedback
This learning theory relies on the concept that a person is lacking something that requires them to learn.
Needs theory
For appropriate learning and retention of knowledge, a trainer can make sure that students have the opportunity to _______.
Practice
What considerations would you have for your audience to adjust a training exercise? Name 4
Age
Generation
Personality Differences
Level of learning and content
ADA
Cultural considerations
What is the first thing you do when planning a training program?
conduct a needs analysis
Name 3 learning outcomes.
(what is the outcome of the training?)
Verbal information
Intellectual skills
Motor skills
Attitudes
Cognitive Strategies
This is the value that a person places on an outcome. (how important is it to learn?)
Valence
Identify 3 factors that will impact learning outcomes
internal conditions
external conditions
intellectual skills
motor skills
attitudes
How to lead conversations and facilitate communication during training can be referred to as...
Classroom Management
evaluation of training is essential. Identify 3 ways that training and learning can be evaluated
Survey
Reaction outcomes (trainees perceptions)
self assessments
demonstrations
testing
What are the actions used in Reinforcement Theory?
(there are 3)
Positive- Adding something pleasurable
Negative- Removal of an unpleasant outcome
Extinction- Withdrawing a positive or negative reinforcer
In this theory, people's behavior is based on 3 factors,
Expectancies - self efficacy
Valence- Importance placed on it
Instrumentality- the behavior supports the desired outcome
Expectancy theory
This refers to the organization and planning of the training efforts
Program Design
This is a figure that shows all the courses in a program and their sequencing
Curriculum Road Map
How would you determine the ROI of a training program? Be specific
cost of training compared to outcomes. Attaching a dollar amount to intangible outcomes may be difficult but will be necessary.
If not.... why is the training necessary?
What are the 2 types of knowledge that can be gained?
Tacit
Explicit
Adult learning is also called...
Andragogy
Adults need
to know why they are learning something
Be self directed
use work related experiences
problem centered approach to learning
Motivated by intrinsic and extrinsic factors
Skills that are specific and are to identically produced by the trainee are called _______ skills and _______ skills are linked to more general learning that is applied to situations
Closed and Open skills
This is the process of enhancing company performance by designing and implementing tools, processes, systems, structures and cultures to create capture share and use knowledge.
Knowledge mangagement
expenditure per employee
learning hours received
expenditure as % of payroll
Cost per learning hour
Hours of learning outsourced
Learning per content area